IT Infrastructure & Cloud Consultant
Role details
Job location
Tech stack
Job description
As an Infrastructure and Cloud Consultant, you will play a critical role in delivering robust Microsoft-based solutions that align with our established implementation frameworks. Leveraging your expertise in technologies such as Office 365, Windows Server and enterprise-grade security and networking infrastructure, you will guide clients through seamless adoption and integration of these platforms., * Solution Design and Delivery
- Lead the deployment of Microsoft infrastructure and cloud solutions in accordance with our technical baselines and best practices.
- Ensure all implementations are thoroughly documented and meet our rigorous quality standards.
- Client Engagement and Enablement
- Collaborate with clients to understand business requirements and tailor solutions to meet their operational goals.
- Provide training, support, and guidance to facilitate successful adoption and long-term value realization.
- Project Transition and Quality Assurance
- Oversee the handover of completed projects to our Service Delivery team, ensuring all quality assurance protocols are met.
- Conduct post-implementation reviews to validate outcomes and identify opportunities for improvement.
- Strategic Contribution
- Contribute to the evolution of our product portfolio and implementation methodologies by providing feedback and insights from field experience.
- Help refine solution offerings to ensure they remain aligned with emerging client needs and industry trends.
Main Tasks
- Deliver multiple project baselines (10-25 day durations) across varied environments (50-100 users, VPNs, multi-site).
- Collaborate with IT Project Managers to manage resources and track progress.
- Provide regular updates to customers and internal stakeholders.
- Push back on unachievable deliverables with clear, constructive feedback.
- Suggest innovative technical solutions to enhance account management.
- Create and maintain high-quality documentation.
- Communicate technical updates clearly to both technical and non-technical audiences.
- Engage with senior stakeholders, including C-suite, during project delivery and pre-sales.
- Guide baseline decisions and ensure alignment across the PS team.
- Drive internal efficiency and process improvements.
- Mentor junior team members and support onboarding initiatives.
- Maintain KPIs: Quality Score and Customer Feedback Score consistently above 90%.
Measurable Outcomes
- Projects delivered on time, within budget, and to client satisfaction.
- Comprehensive and clear project documentation.
- Continuous professional development through training and hands-on experience.
- Seamless implementation with high technical quality., * CompTIA A+ and Network+
- Azure Administrator Associate (AZ-104) or SC-300
- Hornet VM & 365 Backup Training
- 4GON Ubiquiti Wireless Administrator
- WatchGuard Firewall Implementation Course
Requirements
Do you have a valid Driving License license?, Do you have experience in Cloud infrastructure?, * 2+ years in IT consultancy or technical delivery roles, ideally in cloud or infrastructure.
- Proven track record of successful solution delivery.
- Strong project scoping, resource management, and communication skills.
- Commercial and business awareness.
Technical Expertise:
- Microsoft 365 & Server Solutions
- Virtualization & Cloud (Azure)
- Networking, Security & Compliance
- Backup & Disaster Recovery
- Wireless Network Configuration
- Technical Support & Troubleshooting
- Project Management & Documentation
Benefits & conditions
£40,000 to £45,000
Peterborough
45p per mile, Company Van after successful probation (6 months)
35 hours per week (Mon - Fri), Here are some of the fantastic benefits we offer and our people love:
- 36 days of holiday (28 days plus bank holidays), pro-rated for part-time employees.
- Option to sell back holiday *
- Salary Sacrifice Pension Scheme and a range of additional salary sacrifice options, including Electric/Hybrid Car, Bike to Work, and Childcare schemes*.
- Enhanced family-friendly leave, including Maternity Pay*, Paternity Pay*, and our compassionate "Time to Say Goodbye" bereavement leave".
- Mid Year and Year End Appreciation Parties, themed office days (yes, even Pancake Day!), and fundraising events supporting our chosen charities.
- A friendly, inclusive working environment ... we genuinely are a great bunch.
- Free lunches and summer BBQs.
- Quarterly Rise & Shine breakfast events to bring the team together.
- Casual business dress code, with the option to choose from our free workwear wardrobe.
- Christmas Thank You Bonus*.
- Structured support and guidance from day one, including tailored training plans to help you succeed.
- On site parking for convenience.
- Access to wellness activities to support your wellbeing.
*Eligibility criteria or length-of-service requirements apply.
Salary of between £40,000 to £45,000 per annum (depending on experience).