Data Operations Analyst
Role details
Job location
Tech stack
Job description
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Operational Reporting
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Run existing SQL queries to generate and consolidate weekly/monthly reports for both internal fleet tracking and external city compliance.
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Aggregate data from disparate sources to deliver timely, holistic KPI summaries to leadership and stakeholders.
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Ad-Hoc Analysis
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Serve as the primary resource for urgent operational inquiries, using SQL to provide rapid, evidence-based answers to fast-moving problems.
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Translate complex data findings into clear, actionable summaries for
non-technical team members.
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Dashboard Maintenance
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Maintain and optimize existing dashboards, ensuring data accuracy, performance, and real-time visibility for the operations team.
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Troubleshoot data connections and iterate on dashboard designs based on user feedback and evolving business needs.
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Process Improvement
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Collaborate with stakeholders to design and test operational strategies to improve efficiency.
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Document these findings and Standard Operating Procedures (SOPs) using Google Workspace to ensure best practices are standardized.
Requirements
Do you have experience in Tableau?, * Interest: Passion for micromobility, sustainability, and data-driven decision making.
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Technical Skills: Proficiency in SQL for querying, Tableau for dashboard maintenance, and Google Workspace (specifically Sheets) for analysis.
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Communication Skills: Ability to convey complex data insights clearly to non-technical operational stakeholders.
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Attention to Detail: Strong focus on accuracy, particularly regarding external compliance reporting and KPI tracking.
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Problem-Solving: Ability to analyze data to identify trends and opportunities for process improvements* Teamwork: Collaborate effectively with local operations managers, strategy teams, and central leadership.
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Familiarity with additional tools such as Python or geospatial analysis software is a plus, although not essential.
