Associate Technology Delivery Manager

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

As an Associate Technology Delivery Manager, you will support the delivery of technology products and services that enable the Home Office to operate efficiently and securely. Working within the End User Compute team, you’ll help plan and coordinate delivery activity, remove blockers, improve ways of working, and build strong relationships with stakeholders and suppliers. You’ll contribute to a collaborative delivery environment and support continuous improvement across the organisation.

This role offers the opportunity to develop delivery management skills while contributing to critical Home Office services. You’ll work in a supportive community, learn from experienced colleagues, and help shape products that directly impact staff productivity, security, and the UK’s wider mission., The Associate Technology Delivery Manager supports the delivery of technology products and services within the Home Office, ensuring teams are set up for success and able to deliver effectively. Working in the End User Compute area—which provides and supports devices, applications, and business-critical services—you will help coordinate delivery plans, identify and remove blockers, and support continuous improvement across processes and ways of working.

You will build effective working relationships with stakeholders and suppliers, contributing to transparent communication and helping track delivery and supplier performance. A key part of the role involves contributing to realistic plans, supporting risk identification and mitigation, and helping the team maintain focus on meeting quality, time, and cost expectations.

As part of the wider Technology Delivery community, you will share learning and good practice with colleagues across the Home Office and government. The products and services you help deliver will directly support the UK’s security, operational capability, and organisational efficiency., * Support the use of appropriate delivery methods to understand user needs, solve problems, and deliver technology products and services.

• Assist in creating and maintaining realistic delivery plans, ensuring progress is monitored against time, cost and quality expectations.
• Help identify and remove blockers, enabling the team to work effectively and continuously improve performance.
• Foster strong team collaboration by promoting open communication, raising issues that affect team health, and suggesting improvements.
• Contribute to documenting, investigating and mitigating risks that could influence delivery outcomes.
• Communicate with stakeholders, helping to build and maintain productive relationships across the organisation.
• Work with suppliers by supporting performance monitoring and contributing to effective supplier engagement.
• Participate in the wider Technology Delivery community, sharing learning and supporting the adoption of good practice.
• You may also be required to line manage a team in the future, supporting their development and ensuring high-quality delivery.

Work Pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, compressed hours are available., Strategy and Architecture

• Governance, Risk and Compliance

• Risk Management (BURM) – level 2

Change and Transformation

• Change Implementation

• Project Management (PRMG) – level 3

Relationships and Engagement

• Stakeholder Management

• Stakeholder Relationship Management (RLMT) – level 3
• Supplier Management (SUPP) – level 2
• Team Dynamics and Collaboration (HO33) – level 2

People and Skills

• Stakeholder Management

• Organisational Facilitation (OFCL) – level 2, In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is Basic. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Do you have experience in SAFe?, You’ll have a demonstrable passion for delivery with the following skills or some experience in:

• Find and establish processes that work for the team and their improve ways of working.
• Taking responsibility for the different phases of delivery, including planning and reporting to stakeholders.
• Demonstrated ability to facilitate effective collaboration and promote strong working relationships across teams.
• Ability to identify, assess and accurately record risks to support effective decision-making.
• Communicating effectively with varied stakeholders and suppliers with different needs and perspectives.
• A qualification in a recognised delivery methodology (e.g. Scrum, SAFe, Prince 2)

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework- Use the levels of responsibility to understand what would be expected for each technical skill listed). Please see below for the relevant skills for your role, A qualification in a recognised delivery methodology (e.g. Scrum, SAFe, Prince 2), * Delivering at Pace

• Communicating and Influencing
• Changing and Improving
• Developing Self and Others

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Risk Management (BURM) – level 2
• Project Management (PRMG) – level 3
• Stakeholder Relationship Management (RLMT) – level 3
• Supplier Management (SUPP) – level 2
• Team Dynamics and Collaboration (HO33) – level 2
• Organisational Facilitation (OFCL) – level 2, This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills., All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

£38,419 - £45,517 London Pay Location: Croydon, £42,539 - £45,517. National Pay Locations: Salford, Sheffield, Southport, £38,419 - £41,109.

New entrants to the Civil Service will start their role on the salary band minimum £38,419 for National Roles.

Recruitment and Retention Allowance (RRA): Up to £5,000 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage. GBP, In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

The advertised role is eligible for a Digital Capability Allowance. Successful candidates with exceptional skills and experience may apply for a Recruitment and Retention Allowance.

The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time.

For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance.

• See more of our benefits on our careers website., If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.