IT Support Technician

Academic Work Switzerland
Sion, Switzerland
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
CHF 110K

Job location

Sion, Switzerland

Tech stack

Microsoft Windows
JIRA
SharePoint

Job description

  • Respond to IT support requests (level 1 and 2)
  • Resolve issues through incident and request tickets via Jira, ensuring rigorous follow-up
  • Install and configure IT equipment (workstations, monitors, etc.)
  • Update systems and software to ensure security

Technologies:

  • Support
  • JIRA
  • SharePoint
  • Windows
  • Security

More:

We are a key player in hydroelectric energy in Valais, contributing to the distribution of essential electricity. We offer a stimulating opportunity to develop your skills in an essential environment, with the possibility to transition into other areas after the mission. Join our dynamic team and make a difference with your technical support.

Requirements

  • Knowledge in IT support
  • Mastery of Windows systems
  • Familiarity with Microsoft SharePoint
  • Experience with Jira
  • Strong emotional intelligence
  • Excellent communication skills

Apply for this position