Director of IT Operations & Infrastructure

You will shape and deliver the global IT Operations and Infrastructure roadmap, manage a distributed team of around 20 IT professionals, and oversee multiple third-party service providers. With a strong customer focus, you will work closely with business leaders to understand requirements and ensure our infrastructure and services consistently meet expectations., * Lead global strategy and operations across infrastructure, applications, and service delivery.

• Build strong relationships with business units to align IT services to future needs.
• Develop and maintain the infrastructure technology roadmap.
• Govern IT processes including incident, change, project and asset management.
• Manage contracts and budgets of c. £3m, including vendor negotiations.
• Ensure security, compliance, and alignment with frameworks such as NIS2, Cyber Essentials+, and ISO 27001.
• Lead technical projects, ensuring solutions are delivered effectively and securely.
• Develop and mentor a geographically dispersed team.

• Have experience leading Service Delivery and Infrastructure teams in complex, global environments.
• Have partnered with third-party vendors to deliver modern technology solutions.
• Understand governance frameworks and have achieved compliance in regulated settings.
• Can balance strategic thinking with hands-on delivery.
• Can drive collaboration across regions and time zones.

Person Specification

• 5+ years in a distributed manufacturing environment.

• Experience managing budgets >£3m and teams of 20+ across multiple geographies.

• Knowledge of ITIL, COBIT, or similar frameworks.

• Proven delivery of ISO27001 programmes.

• Strong technical experience in:

• Microsoft 365 & Azure Hybrid

• Firewalls, Antivirus, BitLocker, SIEM

• MFA

• Zero Trust architectures

This role is a hybrid role with the main location being High Wycombe. We work from 8:00 am until 4:30 pm Monday to Thursday and finish at 1:00 pm on Fridays, allowing you to start your weekend early.

Other Benefits:

• 25 days holiday + bank holidays
• Private health care
• Generous pension
• Car scheme
• Cycle to work
• Income protection
• Employee Discounts
• Life assurance

At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.