Senior NOC Engineer

This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology. You'll lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre.

The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes., As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers., Leading, coaching, and supporting a team of Tier 2 NOC engineers Overseeing daily NOC workflows and ensuring SLA performance Supporting incident management and technical escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers, Office-based role in Bolton NOC environment operating 24/7 Occasional flexibility may be required to support operational needs or incidents

Security Requirements Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.

The Opportunity This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures.

You'll have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.

If you're a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we'd love to hear from you.

We're looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role.

Key requirements include: Experience working within a Network Operations Centre (NOC) environment Strong understanding of network infrastructure (routers, switches, firewalls) Experience supporting customer networks within an MSP or service delivery environment Excellent communication skills and ability to work with both technical teams and customers Experience mentoring or supporting junior engineers (leadership experience desirable but not essential) Ability to remain calm under pressure and manage multiple operational priorities Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.

SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton.