Digital Systems Manager

Hays plc
Lisburn, United Kingdom
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Lisburn, United Kingdom

Tech stack

Digital Technology
Information Management
Systems Development Life Cycle
Information Technology

Job description

Are you an experienced Systems Manager who loves improving digital services, leading change, and making a real impact? This is an exciting opportunity to join a major public-sector organisation as their Digital Systems Manager, playing a key role in supporting critical operations across Northern Ireland.

You'll join a modern, collaborative IT team, providing expertise across a diverse range of Line-of-Business (LOB) systems - covering areas such as Finance, HR, Fleet, Prevention & Protection, and more. If you enjoy variety, responsibility, and the chance to shape future digital services, this role offers all of that and more.

What you'll be doing

As Digital Systems Manager, you will:

  • Take ownership of LOB systems, ensuring they're secure, reliable and meeting organisational needs.
  • Lead on system development, upgrades, implementation, and change management.
  • Oversee service requests and incidents, working with internal teams and external suppliers to resolve technical issues.
  • Manage and maintain IT system infrastructure, licences, policies, and documentation.
  • Provide expert technical guidance across the organisation, including training staff on LOB systems.
  • Support business planning by contributing to strategic projects, business cases, tenders, and IT roadmaps.
  • Drive continuous improvement, recommending new technologies and ensuring best practice across governance, risk, and information management.
  • Provide leadership and direction to IT colleagues, supporting development and ensuring high-quality service delivery.

About you

You'll bring strong technical expertise and the ability to manage complex systems in a fast-moving environment. To be successful, you will have:

Essential

  • A degree (or equivalent professional qualification) in ICT, Computing or a related field plus 2 years' experience in a Systems Manager role OR

  • An HND in a relevant subject plus 3 years' experience OR

  • 5+ years' experience working as a Systems Manager.

You'll also have:

  • Experience managing and upgrading IT systems and troubleshooting advanced technical issues.
  • Strong planning, organisational and prioritisation skills.
  • Excellent communication skills - able to explain technical issues clearly.
  • High attention to detail and a commitment to delivering quality work.
  • A strong customer-service focus.
  • A full UK driving licence or access to transport.

Desirable

  • Experience working in local government or the wider public sector.

Why apply?

  • You'll play a key role in shaping digital transformation across a critical public-sector organisation.
  • You'll work with modern tech, supportive leadership, and a highly skilled IT team.
  • Every day will be different - with meaningful project work, stakeholder engagement, and real opportunities to make improvements.

Apply now

If you're ready for the next step in your IT career and want a role where your work genuinely makes a difference, we'd love to hear from you.

Apply today or contact me directly for a confidential chat.

#4778552 - Gemma

Requirements

You'll bring strong technical expertise and the ability to manage complex systems in a fast-moving environment. To be successful, you will have:

Essential

  • A degree (or equivalent professional qualification) in ICT, Computing or a related field plus 2 years' experience in a Systems Manager role OR

  • An HND in a relevant subject plus 3 years' experience OR

  • 5+ years' experience working as a Systems Manager.

You'll also have:

  • Experience managing and upgrading IT systems and troubleshooting advanced technical issues.
  • Strong planning, organisational and prioritisation skills.
  • Excellent communication skills - able to explain technical issues clearly.
  • High attention to detail and a commitment to delivering quality work.
  • A strong customer-service focus.
  • A full UK driving licence or access to transport.

Desirable

  • Experience working in local government or the wider public sector.

Why apply?

  • You'll play a key role in shaping digital transformation across a critical public-sector organisation.
  • You'll work with modern tech, supportive leadership, and a highly skilled IT team.
  • Every day will be different - with meaningful project work, stakeholder engagement, and real opportunities to make improvements.

Apply for this position