Technical Specialist

What You'll Do We are seeking a future-facing product and AI innovation leader to join BCG's Global Learning & Development (L&D) team. This role will oversee a portfolio of digital learning products, drive intelligent automation using AI and agent-based technologies, and lead a globally dispersed team of 6-8 professionals.

You will serve as both a functional and strategic leader, shaping the long-term product vision for BCG's L&D technology ecosystem. You'll manage the end-to-end product lifecycle, introduce AI-powered workflows, and drive adoption across a complex global organization. You'll partner across L&D, IT, Talent, Knowledge, and Business stakeholders to continuously improve how BCGers learn, grow, and perform.

Strategic Planning and Execution

• Lead the product vision, roadmap, and strategy for BCG's L&D platforms and tools, ensuring alignment with business goals and learner needs.

• Embed AI capabilities (e.g., retrieval-augmented generation, intelligent agents, LLM-based chat or guidance, automated workflows) to transform the learning experience and improve operational efficiency.

• Define and evolve an integrated L&D ecosystem architecture, identifying opportunities for consolidation, automation, and personalization. Product Development and Management

• Own the full product lifecycle from discovery and design to launch and continuous iteration.

• Collaborate with instructional designers, engineers, and AI/ML experts to create intelligent learning experiences that are adaptive, contextual, and measurable.

• Experiment with and deploy AI-powered tools and agents to automate content discovery, learner support, and admin operations.

• Translate complex business and learner needs into data-informed product decisions. Platform & Ecosystem Oversight

• Serve as the functional leader for L&D platform operations-prioritizing usability, integration, performance, and scalability.

• Guide vendor evaluations and partnerships for AI, LXP/LMS, coaching, credentialing, and content delivery platforms.

• Work across teams to ensure systems are secure, compliant, and future-proof. Activation & Change Leadership

• Partner with L&D Comms & Change teams to ensure high-impact stakeholder engagement, global enablement, and user adoption of AI-enhanced learning tools.

• Serve as a trusted advisor to L&D and People leadership, helping to define how intelligent automation can unlock impact. People Leadership

• Lead and inspire a global team of professionals across time zones, building a culture of innovation, agility, and impact.

• Coach and grow product managers and specialists in both classic PM skills and emerging AI capabilities.

• Foster strong team collaboration and cross-functional alignment with internal partners.

YOU'RE GOOD AT

• Driving product vision and execution with a deep understanding of L&D technology and user-centered design.
• Integrating AI into enterprise products-you've worked with LLMs, intelligent agents, or other automation frameworks.
• Managing complex stakeholder environments, balancing short-term needs with long-term strategy.
• Leading globally distributed teams effectively, ensuring clarity, empathy, and cohesion across geographies.
• Synthesizing user research, analytics, and business input into clear, prioritized roadmaps.
• Thriving in ambiguity-you're comfortable defining structure where there is none.

• Bachelor's required; Master's or relevant graduate degree strongly preferred.
• 10+ years in product management, digital learning, AI/ML innovation, or related B2B SaaS or consulting environments.
• Demonstrated experience launching and scaling AI-infused digital products, especially in learning or employee development contexts.
• Deep familiarity with enterprise platforms (LMS/LXP, content management, coaching tools, integrations/APIs).
• Hands-on experience with building or managing intelligent agents, LLM pipelines, or AI-enhanced learning workflows using tools like LangChain, Vector DBs, OpenAI APIs, or similar.
• Experience in agile development, rapid prototyping, and user-centered design.
• Strong vendor and partner management skills.
• Proven track record of leading global teams and managing complex change.
• Ability to translate tech and data into business insight and articulate a compelling story to senior leadership.

Graduate Technical Specialist Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Salary: £26 - 35k pa + company benefits Contract: Permanent, full time (40 hours pw) Location: Midlands based role...

Graduate Technical Specialist (Not Specified)

Frog Environmental £26,000 - £35,000, Graduate Technical Specialist Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Salary: £26 - 35k pa + company benefitsContract: Permanent, full time (40 hours pw)Location: Midlands based role...

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