Service Asset and Configuration Analyst

Are you passionate about ICT asset management and ready to make a difference in public services? Join our team as a Service Asset and Configuration Analyst! We're looking for someone who thrives in a dynamic environment and has a keen eye for detail. If you're excited about supporting hardware lifecycle and disposal processes while ensuring our assets are meticulously tracked, we want to hear from you!, * Manage ICT Assets: Record and report on both hardware and software assets, ensuring data accuracy in our Configuration Management Database (CMDB) following ITILv3 Asset Management processes.

• Support On-boarding Processes: Assist in the on-boarding of new ICT assets and ensure their seamless integration into the CMDB through the Change Management process.
• Conduct Audits: Perform periodic audits of ICT assets, ensuring all are accurately reflected in the CMDB. Your travels will take you to various locations, ensuring our asset data is spot on!
• Collaborate and Share Knowledge: Work alongside our ICT team to share best practices, offering guidance and support when needed. You'll be a crucial resource for your colleagues!

To excel in this role, you should possess:

• Technical Skills: Proficiency in Microsoft Excel, Visio, and data analysis. You love diving deep into data!
• Driving License: A full UK driving license is essential as you'll need to travel to different sites.
• Communication Skills: Strong ability to communicate effectively, producing accurate reports that aid senior management in their decision-making.
• Engagement Ability: Confidence in liaising with all levels of the organisation and external vendors to achieve desired outcomes.
• Knowledge of Software Licenses: Familiarity with software license procurement and renewal processes is a big plus.
• ITIL Knowledge: Experience in ITIL Asset Management or a related qualification is desirable.
• Hardware Lifecycle Knowledge: Understanding hardware lifecycle and disposal processes will be advantageous.

Impactful Work: Contribute to public services and make a tangible difference in your community. Professional Growth: Enhance your skills and knowledge in a supportive environment. Dynamic Team: Join a collaborative team that values your input and expertise. Ready to Apply? If you're excited to take on this role and become a vital part of our mission, we want to hear from you! Please submit your application today and help us ensure our assets are managed to perfection! Let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.