End User Compute Engineer

This is a key post within a small close -knit team providing support for all end user device related services provided by D&I.

Involvement in the delivery of the Problem Management function for D&I.

The post holder will be required to assist with maintaining and managing the client device estate.

To ensure all client documentation is kept up to date and published in the correct format.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Provide assurance that the Trust maintains a "warranted environment" that is fit for purpose. Including both hardware and the change control of device images.

To support D&I Problem Management function s.

Product e xpert for all client related tools such as Microsoft Endpoint Configuration Manager, Imprivata OneSign, antivirus, Intune . Ensure these systems are kept up to date and fit for purpose . Please note that this list is not exhaustive and will change as other systems come online.

Technical assessment and approval of hardware variation need stemming from requests received by Procurement.

Input into device initiatives and strategies such as BYOD.

Printer Management . To monitor fault logs and address any issues that might arise.

To ensure all client documentation is kept up to date and published in the correct format.

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

• Provide assurance that the Trust maintains a "warranted environment" that is fit for purpose. Including both hardware and the change control of device images.
• To support D&I Problem Management functions.
• Product expert for all client related tools such as Microsoft Endpoint Configuration Manager, Imprivata OneSign, antivirus, Intune. Ensure these systems are kept up to date and fit for purpose. Please note that this list is not exhaustive and will change as other systems come online.
• Technical assessment and approval of hardware variation need stemming from requests received by Procurement.
• Input into device initiatives and strategies such as BYOD.
• Printer Management. To monitor fault logs and address any issues that might arise.
• To ensure all client documentation is kept up to date and published in the correct format.

Do you have experience in Problem management?