Application Support Analyst

Join a team where your work genuinely makes a difference. As an Application Support Analyst, you'll play a key role in keeping essential systems running, resolving issues quickly, and ensuring users have seamless access to the tools they rely on every day. What you'll be doing:

• Set up and manage secure user access to vital healthcare platforms, gaining hands-on IAM experience with Microsoft Entra ID and AWS IAM
• Resolve login and access issues that could delay workflow
• Configure and support cloud services across Amazon Web Services and Microsoft Azure
• Automate access management tasks using Scripting tools like Python, PowerShell, or Terraform
• Troubleshoot imaging system issues (PACS, DICOM), ensuring radiologists and clinicians can view scans without delay
• Monitor applications and respond to incidents and service requests

• Experience in application or IT support
• Strong troubleshooting and problem-solving skills
• Understanding of user access/identity management
• Exposure to cloud platforms (AWS or Azure)
• Good communication skills, especially in high-impact environments

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