IT Helpdesk Technician

Venesky Brown Recruitment is delighted to be working in partnership with the Scottish Qualifications Authority (SQA) to recruit over 200 temporary staff including multiple Helpdesk Administrators with start dates as early as March and running through to July 2026., As a Helpdesk Administrator, youll play a vital role in delivering a high-quality service to SQA customers. Youll act as a first point of contact, responding to queries and resolving issues both online and over the phone, ensuring every interaction is handled professionally and with care., Trainee Helpdesk Assistant Our client is a building maintenance company based in Dartford, Kent. They are looking to recruit a Trainee Helpdesk assistant to support our Helpdesk and Procurement Team on a Full-Time basis. Job Title: Trainee Helpdesk..., FT Recruitment is supporting one of our national clients as they look to add a Helpdesk Analyst to their team. This role will be responsible for delivering excellent customer service to internal users whilst supporting and developing the business's IT infrastructure Key..., Helpdesk Administrator | Borehamwood, WD6 Immediate Start, Temporary, £13ph Well-established healthcare laboratory services organisation requires a proactive Helpdesk Administrator to join their team. This is a great opportunity if you enjoy being the central point of..., Job Description Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Helpdesk EngineerLocation: London, NW1£25,000 - £30,000 plus payment and support for Microsoft certifications My client is a...

This is an excellent opportunity for people who enjoy helping others, solving problems, and working as part of a supportive team. What Youll Be Doing

• Handling a high volume of inbound calls and emails efficiently while delivering an excellent customer experience
• Understanding customer needs, asking the right questions, and providing clear and helpful responses
• Accurately recording customer interactions using a CRM system
• Building positive working relationships with customers and colleagues
• Working to service level targets while maintaining quality and attention to detail
• Attending regular training sessions and team briefings to continually develop your skills

The Impact Youll Make

• Youll be the reassuring and professional voice customers rely on for support
• Your accuracy and attention to detail will help ensure smooth and effective operations
• Your teamwork and communication skills will contribute to a positive, high-performing environment
• Your commitment to service standards will directly influence customer satisfaction

What Were Looking For

• Experience in a customer service, contact centre, or administrative support role
• Strong communication skills with the ability to actively listen and respond effectively
• A positive, flexible approach and the ability to work independently and as part of a team
• Good organisational skills and the ability to manage multiple tasks to deadlines
• Confidence using PCs and Microsoft Office
• Accurate keyboard skills and a strong eye for detail
• A professional approach to both written and verbal communication, IT Helpdesk Technician - 6 Month FTCOur OpportunityAre you a knowledgeable, customer-service focused IT Technician looking for your next career step? Do you want to work as part of a collaborative, positive team within a growing, multi-disciplinary consultancy? Are you...

These roles are based full time at the SQA Centre in Dalkeith and offer a fantastic opportunity to gain valuable experience in a fast-paced, customer-focused environment, with full training and ongoing support provided. Shift Patterns Available

• Saturday to Wednesday - 09.00 - 17.00
• Thursday to Monday - 09.00 - 17.00
• Monday to Friday - 13.00 -21.00, Job Description Contract: 35 hours per week, 12 months fixed term contract Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954 Location: Victoria, London, SW1V 1QQ Closing date: Wednesday 25th March 2026 Interview date: Tuesday 7th April 2026 Are you...

Helpdesk Manager

Fraser Edwards Recruitment £38,000 - £40,000

Job Description HELPDESK OPERATIVE - LONDON (FM provider)Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and..., Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for an experienced Helpdesk Manager to lead and develop their helpdesk operation. This is a senior role suited to a highly professional individual with a strong technical Facilities..., Job Description Amour Recruitment is seeking a dependable and customer-focused Technical Service DeskOperator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping...