ICT) Field Helpdesk Technician

As a Telephone Support Technician, you will be the first point of contact for customers, providing expert assistance and ensuring the smooth operation of hospitality machines.

Deliver technical support via phone and email. Maintain and support customer service contracts. Diagnose and resolve complex technical issues. Complete and maintain accurate call log forms. Report and improve records using Microsoft Dynamics. Prepare and update technical documentation for internal and customer use. Collaborate with internal teams to resolve reported issues promptly. What you'll need to succeed, Job Description If you're a hands-on IT Support Analyst or 2nd Line Technician with solid Microsoft 365 admin experience and you want more ownership, this role gives you exactly that. You'll be the day-to-day IT go-to for a busy on-site workforce, supporting colleagues..., Multiskilled Technician Location: Central Bristol Salary: £40,000-£42,000 Hours: Monday-Friday About the Employer A leading global workplace and real-estate solutions provider delivering best-in-class FM services. You'll join a high-performing team known for technical..., We are currently seeking a proactive, technically skilled and confident IT Technician to join a modern and forward-thinking secondary school in Bristol. This is a full-time, permanent position commencing January 2026, offering an excellent opportunity for an IT professional...

Technical aptitude with a solid understanding of electrical, mechanical, and hydraulic systems (doesn't have to be professional, education or hobbies that provide you with this knowledge are considered). Excellent communication skills in English, both written and verbal. Confidence in delivering excellent customer service. Strong organisational skills and the ability to multitask in a fast-paced environment. Team-oriented mindset with a commitment to continuous improvement. Proficiency in Microsoft Dynamics and MS Office. What you'll get in return, Head of Infrastructure Midlands | National travel required | Up to £90k Current hands on technical ability, experience with high growth and acquisitions is highly desirable. Microsoft365, Azure, InTune, Hybrid Cloud Benefits - 25 days holiday plus bank holidays - Car...