IT Support Engineer

• Provide first-line technical support across hardware, software, and networks
• Manage and resolve IT tickets, escalating complex issues when required
• Support system administration and assist with infrastructure tasks
• Deliver user training and guidance on IT systems and applications
• Maintain accurate documentation and contribute to knowledge sharing

This is a fantastic opportunity for an experienced IT Support Engineer to join a well-established professional services organisation based in Salisbury. Offering a salary of up to £40,000 DOE, this role provides the chance to work within a collaborative and forward-thinking environment where technology plays a key role in business success. You ll be supporting a busy team, delivering high-quality technical solutions, and contributing to continuous improvement across systems and processes. If you re passionate about IT, enjoy problem-solving and are looking for a role where you can progress into an IT Manager position, this could be the ideal next step in your career., * Proven experience (4+ years) in an IT support or service desk role

• Strong knowledge of Microsoft technologies including M365 and Active Directory
• Excellent communication skills with a customer-focused approach