It Support Analyst
Touch Screen Talent
Warwick Civil Parish, United Kingdom
4 days ago
Role details
Contract type
Permanent contract Employment type
Part-time (≤ 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 139KJob location
Warwick Civil Parish, United Kingdom
Tech stack
Microsoft Windows
Business Software
Issue Tracking Systems
Zoho Office Suite
Office365
Microsoft InTune
Job description
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Provide hands on IT support to users at head office and remote sites, including setup, troubleshooting, and on-boarding
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Broad exposure: Windows hardware, O365/Intune, cloud-first environments, and custom in-house business applications
Requirements
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Have demonstrable experience in an IT support/service desk role
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Competent hands-on skills with Microsoft 365 (O365), Intune, end user onboarding, hardware support
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Evidence of troubleshooting across multiple applications; confident supporting non-technical users
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Full UK driving licence & car Nice-to-Have:
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Experience with Zoho Desk or similar ticketing system
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Exposure to networking fundamentals or multi-site environments
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Willingness to learn in-house applications and an appetite for technology optimisation
About the company
MD at Touch Screen Talent
Over 10 years experience
I love everything there is to do which is linked to helping people progress. In my world, this is helping business owners achieve certain outcomes whether that is to save money, deliver a complex programme of work or a project, streamlining processes and generally saving them time and hassle. I additionally enjoy helping people transform their lives by the way of finding them their ideal job, whether that's in a full time or on an interim basis. I live at home with my family and still enjoy playing football, riding my road bike (you can find me on Strava) and love learning new stuff although I try and draw the line with DIY - you've got to know your strengths, right?
