Senior IT Manager

A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment.

The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery, working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation., * Take full ownership of IT service delivery across a manufacturing site and associated remote offices

• Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development

• Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability

• Align local IT operations with global IT strategy, standards, and initiatives

• Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives

• Oversee and maintain core IT infrastructure, including:

• Virtualisation platforms (eg VMware)

• Windows Server environments

• Network infrastructure (LAN/WAN)

Ensure robust IT security, risk management, and compliance across all systems

Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime

Manage IT budgets, resource planning, and vendor relationships where applicable

Provide reporting and governance into regional and global IT leadership

• Degree in Computer Science, Information Technology, or a related discipline

• Minimum 10 years' experience in IT, including significant leadership experience (4+ years managing teams)

• Demonstrable experience within a manufacturing or industrial environment (essential)

• Strong understanding of IT requirements in 24/7, production-critical environments

• Technical expertise in:

• Microsoft Active Directory and cloud services

• Data centre infrastructure and operations

• Network infrastructure and services

Experience with manufacturing systems (eg MES, SCADA, or plant systems) is highly desirable

Strong analytical and problem-solving capabilities

Proven ability to manage multiple priorities in a fast-paced operational environment

Excellent stakeholder engagement and communication skills

Key Attributes

• Strategic thinker with a hands-on approach to technical leadership
• Strong leadership and team development capabilities
• Proactive, resilient, and results-driven
• Deep appreciation of uptime, reliability, and operational continuity in manufacturing
• Experience working within a global, matrixed organisation

Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis., Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.