Salesforce Administrator

Our client is a well-established non-profit operating in the education sector, focused on improving the social and emotional development of children and young people. It has built a strong reputation for promoting inclusive education through a whole-school approach, working closely with schools to remove barriers to learning. The environment is mission-driven and collaborative, with a passionate team dedicated to creating meaningful impact. The successful candidate will work closely with the Systems Manager and cross-functional teams such as Customer Success, Product Marketing, and Partnerships., * Administer and maintain Salesforce (user roles, permissions, fields, page layouts, custom objects)

• Build and optimize flows, automations, reports, and dashboards
• Ensure data accuracy through cleansing and governance practices
• Troubleshoot system issues and implement secure changes
• Support system updates, sandbox testing, and deployment processes
• Provide user support, training, and guidance to internal stakeholders
• Collaborate with multiple teams to improve CRM processes and data flows

• Proven experience in Salesforce Administration or similar roles
• Strong knowledge of Salesforce configuration (objects, fields, flows, workflows)
• Experience with reporting, dashboards, and data management
• Familiarity with integrations (e.g., Zapier) and data tools (e.g., Data Loader)
• Understanding of information security and data governance
• Strong problem-solving, communication, and organizational skills
• Ability to work independently and manage multiple priorities
• Experience in non-profit or education sector (preferred but not required)
• Applications will be reviewed on a rolling basis (first come, first served), so early application is encouraged

Technology & Tools:

• Salesforce products: Sales Cloud, Marketing Cloud
• Automation tools: Salesforce Flows
• Integration tools: Zapier
• Data tools: Data Loader (or equivalent)
• Other: Reporting & dashboard tools, sandbox environments, workflow documentation systems