AI-Powered Business Transformation Lead

Global Client Transformation Lead - Business Operations & AILocation: London (Hybrid) Required Skills & Experience20+ years of experience in transformation, digital, or enterprise program leadershipStrong consulting or client facing experience with senior stakeholders-facing experienceProven ability to define strategy and execute at scaleDeep process expertise with the ability to identify transformation opportunitiesHands-on exposure to AI, automation, and RPA programsStrong program governance and execution disciplineExcellent communication, executive presence, and stakeholder management skillsExperience working in global, matrixed, and shared services environmentsNice to HavePMP, CSM, SAFe, or Azure certifications.Exposure to AI governance, model lifecycle management, or Responsible AI.Role Structure - Three Core Elements1. Strategic Management & Client LeadershipAct as the primary transformation partner for client leadership across Business Operations, Digital Transformation, and AI.Define and own end-to-end transformation strategy for client accounts, including:-Multi-year transformation roadmapsTransformation charters and operating modelsBusiness cases, value hypotheses, and ROI modelsShape and prioritize transformation initiatives across domains such as Quote to Cash, P2P, HRO, Manufacturing, Logistics, Sales Support, Supply Chain, Procurement, and F&A, Enterprise Standards, Customer Experience, et alIdentify, structure, and position AI-led and digital opportunities aligned to client business objectives and contractual outcomes.Lead executive level client interactions, including steering committees and transformation councils.Influence decision making on scope, investments, tradeoffs, and sequencing in complex, matrix environments.Represent HCL as a trusted advisor and transformation leader, strengthening long term client relationships and strategic positioning.2. Techno Functional Execution & Value RealizationLead end-to-end execution of transformation initiatives, from discovery and design through deployment and steady state operations.Own delivery of AI, automation, and process re-engineering programs, ensuring:Clear scope and deliverablesHigh quality execution-quality executionRealization of committed business benefitsLead the deployment of solutions in areas such as Agentic AI, LLM-based technologies, low-code automation, RPA, workflow platforms, analytics, reporting, and COTS platforms.Translate strategy into actionable execution plans, milestones, and measurable outcomes tied to productivity, efficiency, cost, and experience.Partner closely with engineering, architecture, and operations teams to ensure:Technical feasibility and scalabilitySecure, compliant, and sustainable solutionsTrack, validate, and evidence benefits realization with the client.Drive adoption of new processes and technologies through structured change management and enablement.3. Program Management, Governance & Client ReportingProvide a single point of accountability for complex, multi-workstream transformation programs, ensuring predictable delivery against agreed outcomes.Establish and operate client ready governance frameworks covering delivery cadence, risk and dependency management, and scope and change control.Lead Agile and hybrid delivery models to drive visible, incremental progress across global and multi-vendor teams.Deliver clear, insight driven executive reporting-program status, risks, dependencies, and value realization-ensuring alignment between client expectations, delivery execution, and business outcomes. Similar jobs, Job Title: Funds Paralegal (Legal Technologist)Working arrangement: Fully remoteAbout the company: Legal technology provider supporting top-tier law firmsRole overview: This is an exciting opportunity to join a fast-growing legal AI start-up, where you'll play a pivotal..., We have an exciting opportunity for a hands-on AI Product Manager / AI Product Analyst / AI Product Owner to join a rapidly growing PropTech company managing over 50,000 properties.You will play a key role in designing and delivering AI solutions to improve workflow and...

Global Client Transformation Lead - Business Operations & AILocation: London (Hybrid) Required Skills & Experience20+ years of experience in transformation, digital, or enterprise program leadershipStrong consulting or client facing experience with senior...

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