Knowledge Management and Data Specialist

As a Data Expert / Data Steward, you will be responsible for managing and safeguarding the quality, accuracy, and integrity of business data. You will monitor data processes, implement automation strategies, and strengthen data governance frameworks while collaborating across multiple departments.

You will leverage tools such as Alteryx and Power BI, with exposure to CRM platforms like Veeva and Salesforce, and ideally Snowflake and Power Automate., * Data Management: Manage and streamline customer data processes; re-engineer existing workflows for efficiency.

• Automation: Drive automation initiatives to improve business processes and enhance data quality.
• Reporting & Insights: Use Power BI to extract data and deliver meaningful reports to stakeholders.
• Data Quality: Review and resolve data load errors and quality reports; ensure business data remains accurate and compliant.
• Business Support: Respond to data queries from business users and maintain regular engagement with operations teams.
• Data Governance: Review new reference data and coordinate additions to Master Data Management (MDM).
• Change Requests: Manage data change requests from field users.
• Standards & Controls: Support data standards, rules, and quality requirements across the organisation.
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Medical Science Liaison (MSL)

Skills Alliance Enterprise

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• Strong understanding of CRM systems such as Salesforce or Veeva
• Proficiency in Alteryx (data preparation, blending, analytics)
• Proficiency in Power BI (reporting & dashboards)
• Strong attention to detail
• Excellent communication and stakeholder management skills

Preferred Experience

• Experience enhancing data quality specifications, process flows, and application configurations
• Proven ability to manage and organise complex data sets
• Experience within the pharmaceutical or healthcare industry
• Knowledge of standard industry data sets

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