Desktop Support Engineer
Role details
Job location
Tech stack
Job description
We're looking for a hands-on Support Team Lead to oversee a small technical support team within a growing, high-performance server manufacturing environment.
This is a great opportunity for someone who enjoys combining technical problem-solving with leadership, and wants to play a key role in improving support operations and customer experience.
What you'll be doing:
- Leading and developing a team of technical support engineers
- Acting as the escalation point for complex server-related issues
- Ensuring support tickets are resolved within SLAs
- Improving support processes, documentation, and KPIs
- Working closely with engineering and production teams to resolve root causes
- Supporting key customers and handling high-priority incidents, Support Team Lead (Technical Support - Servers)?? Bristol (On-site) | £40,000We're looking for a hands-on Support Team Lead to oversee a small technical support team within a growing, high-performance server manufacturing environment.This is a great opportunity for someone..., A leading retail company in Greater London is seeking a Software Engineering Manager to spearhead a high-performing team. This role entails overseeing agile delivery and implementing best practices in software development. Candidates should have extensive experience in..., A leading software house in London is seeking a Head of Technology Operations to oversee the reliability and performance of core technology platforms. This senior role involves shaping the technology operations model and leading a high-performing team while ensuring..., IT Support Team Lead (3rd Line) - Onsite - Bury We're looking for an IT Support Team Lead / 3rd Line Engineer to take ownership of our support function and help improve IT operations and infrastructure. You'll lead the day-to-day IT support team, act as the senior..., Job Description IT Support Team Lead North Manchester | Onsite £45,000 - £55,000 We're supporting a well-established technology-led business in North Manchester that is currently going through a major modernisation of its infrastructure and platform environment. As part..., Role: Desktop Engineer Salary: Up to £100k Starting Base +Industry leading bonus + Benefits Location: London (Hybrid) Firm: Elite Tech Driven Trading Firm Join a highly regarded, innovation-led financial technology firm leveraging cutting-edge systems. This...
Requirements
- Experience in technical support (servers/datacentre hardware preferred)
- Previous team leadership or supervisory experience
- Strong knowledge of server hardware, RAID, and system troubleshooting
- Familiarity with Linux/Windows Server and networking basics
- Excellent communication and problem-solving skills
Nice to have:
- Experience in an SME or manufacturing environment
- Knowledge of tools like IPMI, iDRAC
- IT certifications (e.g., CompTIA, Linux, Microsoft), You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a...
Benefits & conditions
£250 - £300 per day
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You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a...
Desktop Support Engineer - Elite Tech Driven Trading Firm - Up to £100k Starting Base - Exception
Hunter Bond, Product Support Manager/ Ad- Tech Support - Marketing Technology (Paid Social & Ad Platforms)12-month contract with Potential Extension Day rate - £250- £300/dayLondon (hybrid - 3 days onsite) We're hiring a Product Support Manager to join the Marketing Product team of a... © 2026, Jobsora.com
