IT Support Technician

JH Turkington & Sons Ltd
Alton, United Kingdom
12 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Working hours
Shift work
Languages
English
Experience level
Junior
Compensation
£ 31K

Job location

Remote
Alton, United Kingdom

Tech stack

Software Bug Management
Computer Networks
Email Filtering
Virtual Private Networks (VPN)
SharePoint
Information Technology

Job description

The Company:Turkington's are a diverse, multi-skilled company, who have been responsible for many prestigious developments in both the Public and Private sectors throughout the UK since 1951. Our vision is one of quality, honesty and reliability, where we have cultivated an unrivalled reputation for the quality of our workmanship, our product and our customer care.The Role:An opportunity has arisen for an IT Support Technician on a part-time basis to support our overall IT infrastructure. The role will be based in the company's Head Office in Portadown, with occasional travel to other sites in Northern Ireland as required. In this role you will provide responsive support to internal IT users; resolving day-to-day technical issues, maintaining the internal infrastructure including network, hardware, desktop, and server, overseeing internal software and packaged applications, as well as getting involved in internal IT projects.Reporting to the Finance Director this is an opportunity that will afford you the opportunity to build a successful career within a fantastic organisation.Main Responsibilities:

  • Setting up and supporting new starts and leavers, including provision of devices, accounts, and access/permissions.
  • Acting as first level support and assuming full ownership and responsibility of IT support within the organisation, including remote sites, ensuring that all issues, queries and enquiries are dealt with promptly and professionally and satisfactorily concluded.
  • Installing, configuring and troubleshooting of IT related software.
  • Providing solutions in relation to hardware and software within the organisation
  • Responsible for deployment of hardware and configuration of mobile phones, Microsoft based devices, and any associated VPN requirements
  • Developing and managing the overall organisation IT infrastructure
  • Management of anti-spam software
  • Developing and maintaining IT Support Sharepoint site
  • Work closely with the relevant stakeholders to ensure that the highest quality of technical support and consultancy is always delivered.
  • Maintain confidentiality with regards to the information being processed, stored or accessed.
  • Develop and maintain an in-depth technical knowledge of all systems and solutions.
  • Bug Fixing
  • Responsible for occasional support outside of normal working hours, IT Support Technician Working Hours: 9:00am - 5:30pm; Monday - Friday Location: Based at our office in Shenley (Occasional visits to clients within Hertfordshire, London and Essex); Work from home up to 2 days per week (after probation period) Salary and Benefits: Annual..., Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations. This is an excellent opportunity to...

Requirements

  • Relevant experience in an IT role with proven experience of setting up and managing the software and hardware within an organisation as well as troubleshooting IT infrastructure, hardware, network, desktop, software and systems
  • Strong communication and interpersonal skills are desired.
  • Experience of security compliance in relation to VPNs and networks.
  • Full and clean UK Driving Licence, * IT support: 3 years (required)
  • VPN: 3 years (required)
  • Computer networking: 3 years (required)

Licence/Certification:* Driving Licence (required)Work Location: In person Similar jobs, Are you a proactive, customer-focused IT professional with a knack for hands-on problem-solving? Do you thrive in a fast-paced, multi-site environment, ready to make an immediate impact? We're looking for an enthusiastic First Line Support Technician to join our client in...

Benefits & conditions

JH Turkington & Sons Ltd is an equal opportunities employerJob Types: Part-time, PermanentPay: £20,600.00-£23,600.00 per yearExpected hours: No less than 25 per weekBenefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking, £20,600 - £23,600

The Company:Turkington's are a diverse, multi-skilled company, who have been responsible for many prestigious developments in both the Public and Private sectors throughout the UK since 1951. Our vision is one of quality, honesty and reliability, where we have cultivated an...

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