CRM Specialist

Elite have partnered with an established luxury fragrance brand seeking an Ecommerce Specialist to join their growing team. As Ecommerce Specialist you will be responsible for executing and optimising CRM strategy and supporting end-to-end e-commerce operations across multiple international websites and retail touchpoints. The role focuses on driving customer retention, enhancing omnichannel experience, and supporting operational excellence.CRM & MarketingPlan, build, test, deploy, and analyse email campaigns, automations, and lifecycle journeys.Execute CRM strategy across online and in-store channels.Manage audience segmentation, A/B testing, and performance reporting.Maintain data quality and ensure regulatory compliance (e.G., GDPR).Support loyalty programme execution and omnichannel engagement initiatives.Collaborate with marketing, creative, and retail teams on campaign planning and storytelling.Support boutique events, launches, and personalised client engagement campaigns.Customer, We're looking for a Senior Ecommerce & CRM Manager to lead the performance and optimisation of our clients DTC operations. This role is responsible for driving ecommerce trading, conversion optimisation and CRM lifecycle strategy to maximise digital revenue and customer..., A fast-growing contemporary ready-to-wear brand is looking for a confident, commercially driven Ecommerce Manager to lead and scale its digital business.This is a high-impact role at the heart of the brand - owning trading performance, customer experience and digital growth..., About the RoleThe Ecommerce & Digital Marketing Manager will play a pivotal role in driving online growth and delivering an exceptional digital customer experience. Reporting directly to the Founder / Head of Brand, this role oversees theend-to-end ecommerce operation, from..., Job Tittle: Digital Designer Location: LondonType of Role: Permanent, Full-timeWorking Pattern: Hybrid - 4 days in the office, 1 day working from homeWe're looking for a talented Digital Designer to join one of our exciting retail clients. If you're conceptually strong,..., Job Title: Marketplaces Associate Location: Vauxhall (Hybrid, 3 days in office)A bit about Sons Sons was founded in 2019 by Will and Adrian, driven by their own struggles with hair loss and the lack of accessible, affordable treatment options. Today, Sons is a certified B...

Service & OperationsOversee customer care agency performance and KPIs.Support resolution of complex customer issues, disputes, and fraud cases.Coordinate with finance and technical teams on month-end/year-end system reconciliations.Liaise with warehouses to ensure smooth order fulfilment and delivery.Support stock coordination, packaging readiness, and new product launches.Ensure operational alignment when website updates impact fulfilment processes.Assist with marketplace account stock replenishment.Skills & Experience3+ years' experience in CRM, email marketing, or e-commerce (luxury, beauty, or premium retail preferred).Hands-on experience with CRM and e-commerce platforms (e.G., Klaviyo, Shopify or similar).Strong understanding of segmentation, lifecycle marketing, and automation.Analytical mindset with strong Excel/reporting capabilities.Familiarity with GDPR and data management best practices.Experience with SAP or customer service platforms is advantageous.Bachelor's degree in Marketing, Business, or related field.Apply today! Similar jobs

£40,000 - £50,000

Digital and PPC Specialist - London - Perm - £40-50K Ready to take the lead in shaping performance marketing within a growing integrated agency? We're partnering with an ambitious, digitally-led brand communications agency that's expanding its performance capability...., Ecommerce Manager -High Growth Consumer/D2C BrandLondon - Hybrid (3 days in office)£40,000 -£50,000We're hiring for an Ecommerce Manager to join one of the UK's most exciting challenger consumer brands. They are already well established, with strong brand awareness, and a...

Dynamics CRM Specialist

Morgan Law £41,900 - £45,900

Account Manager VennApps London, UK (Hybrid) Sales & Customer Success Competitive based on experienceAbout VennAppsVennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time...., Introduction:Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship..., Tribal Recruitment - The UK's Leading Digital & R2R Recruiters, Account Manager - Paid Social & PPCLocation: London (Hybrid - 2 days per week in office)Industry: eCommerceAgency: Independent Digital AgencyAbout the RoleWe're working with a fast-growing, independent digital agency in London that specialises in scaling eCommerce brands....