Technical Support Lead
Role details
Job location
Tech stack
Job description
Technical Support Lead (Shift) - Harrogate - New! (REFGJ10) Shift information:2 days - 2 nights - 4 off I'm recruiting for a Technical Support Shift Leader with a leading organisation based in Harrogate. Perfect for someone with a technical mindset and a desire to work in a fast-paced support environment. Key Responsibilities: Offer technical leadership, define and document best practice to other support tiers by providing informal assistance & formal training Contribute towards the continual improvement of new and existing products. Manage and motivate a team of engineers, ensuring they strive towards customer satisfaction and speedy fault resolution Develop and train your peers, while maintaining internal training documentation Manage escalations and drive a 'permanent fix' culture Key Technologies: Broadband technologies - ADSL / FTTC / FTTP / SOGEA SD-Wan - Meraki / Fortinet WLAN Networking - Meraki / Aruba VPN / Authentication 2FA solutions - Safenet / MobilePass / Fortinet Authenticator#J-18808-Ljbffr Similar jobs, A leading organisation in Harrogate is seeking a Technical Support Lead (Shift) to provide technical leadership and oversee a team in a high-paced environment. This role involves managing escalations and ensuring customer satisfaction while working with broadband..., Are you ready to step into a pivotal leadership role where your vision will define the future of the council's entire technology landscape?As a Lead Technical Architect (Digital), you'll be responsible for leading the technical design and strategy for Digital..., Job SummaryReporting to the Head of IT and Cyber Security, this is a hands-on role managing a small team of support engineers. The support engineers are tasked with providing the best support to our colleagues whilst ensuring quick and accurate resolutions. With an emphasis..., A reputable care service provider in Harrogate seeks an experienced Support Team Leader / Service Manager to oversee a supported living service for adults with learning disabilities and mental health needs. The role involves leading a team, ensuring high standards of care,..., A leading tech solutions provider located in Harrogate seeks a hands-on IT Support Manager to lead a team of support engineers. In this role, you'll develop processes and technology to enhance IT support while ensuring compliance with security standards such as ISO27001....
Requirements
BACKGROUND TO THE ROLE Redcentric are looking for a bright, enthusiastic individual to join our 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role we are also very interested in people who have the desire to learn and..., BACKGROUND TO THE ROLERedcentric are looking for a bright, enthusiastic individual to join our 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role we are also very interested in people who have the desire to learn and...
Benefits & conditions
£27,000 - £31,000
Technical Support Analyst Harrogate (Office-Based) Offering £27,000 - £31,000 Basic Salary plus Great Benefits Our client is a well-established and growing IT support business based in Harrogate, providing expert support across both on-premise and cloud-hosted systems...., Job Description Technical Support Shift LeaderLocation: HarrogateSalary: £35,000 This role operates on a rolling continental shift pattern: 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support..., WHAT IS IN IT FOR YOU? - Permanent role from day one - Day shift only - Annual salary £40k per annum - Overtime available paid at enhanced rates - Scunthorpe location - Defined contribution company pension scheme - 27 personal annual leave days + statutory bank holidays -..., Technical Support Lead - Cisco/Meraki - New Role! Up to £35k + 20% Shift Allowance + Excellent Benefits A leading organisation in the Harrogate area is looking to recruit a bright and enthusiastic individual to join its Technical Support team based in Harrogate. Suitable... © 2026, Jobsora.com