Customer Engineer for Dynamics 365 Finance and Operations

An ideal candidate will play a key role in design, development and optimization of Dynamics AX deployments as well as assisting in migration and modernization to Dynamics 365 Finance & Operations (D365 F&O).

Do you have experience in SQL?, * Proven experience as a Dynamics AX/F&O engineer, architect, or similar role, * Knowledge of D365 F&O development best practices

• Extensive knowledge of Dynamics 365 Finance and Operations architecture
• Proficiency in diagnosing and resolving performance bottlenecks in Dynamics 365 Finance and Operations and AX 2012, including SQL tuning, query optimization, and indexing strategies
• Experience with performance monitoring tools and techniques, such as tracing, profiling, and monitoring application metrics
• Familiarity with best practices for application deployment, server configuration, and infrastructure optimization in Dynamics 365 Finance and Operations environment
• Strong analytical and problem-solving skills, with the ability to quickly diagnose and address complex technical issues impacting system performance
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders
• Minimum of 5 years of hands-on experience in performance optimization and technical aspects of Dynamics 365 Finance and Operations and AX 2012
• Previous Consulting and/or customer facing role
• Skilled in delivering technical training and resolving complex application issues

Additional or Preferred Qualifications:

• 5+ years experience working in a customer-facing role (e.g., internal and/or external)
• Proficiency in using tools for performance monitoring and optimization, such as the DynePerf, TraceParcer
• Experience with Data Management Framework for managing large volumes of data and optimizing data migration processes
• Knowledge of performance monitoring and optimization tools for Dynamics 365 Finance and Operations, such as SQL Query Store, Microsoft Lifecycle Services (LCS) Environment Monitoring, Performance SDK, and third-party tools like Dynatrace or AppDynamics
• Experience designing developing and troubleshooting integrations for Dynamics 365 Finance and Operations

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.