Network Field Service Engineer

Commsworld are recruiting for field engineers to assist with the deployment of Customer Premises Equipment (CPE) as our installation base continues to expand. The primary function of this role is to install and connect pre-configured devices in customer premises, working in conjunction with desk-based engineers who will confirm remote access. There will be a requirement to provide remote hands to assist desk-based engineers with diagnostics and fault finding.

Current requirements will also involve installing hardware into street cabinets. Appropriate training will be provided together with, company van, laptop, mobile phone, PPE etc.

The ideal candidate will be enthusiastic, with an attention to detail, good customer facing skills and a willingness to learn about the technologies we work with.

Key Responsibilities

As a minimum you may be called upon to undertake all or some of these activities as required

· Provide installation support reporting to Commsworld Managed Networks Team.

· Provide remote hands and hardware support to Commsworld Support Team.

· To work in an organised, timely and safe manner.

· To provide progress updates using Commsworld CRM and support tools.

Do you have a valid Driving License license?, Do you have experience in Driving?, · Full UK Driving Licence

· Familiar with networking hardware

· Excellent communication - written and oral

Professional Profile

· Flexible and willing to work outside core business hours as and when required.

· To be forward thinking and welcome continuous career development.

Commsworld is a leading UK Telecommunications Network Provider and ISP. Our aim is to be Provider of choice for digital connectivity solutions specialising in exceptional delivery to clients across all sectors. We manage and control the largest privately funded Optical Core network in the UK with extensive on-net Metro reach. We further offer our clients a broad portfolio of Cloud, Security and Voice solutions delivering accessibility to client Applications and Data across the world. All supported by our strong in-house Service & Support capabilities, ISO accreditations and powerful accessible CRM portal.