Contract Support / Helpdesk

We are looking for a highly organised and proactive Contract Support / Helpdesk Coordinator to join a fabulous team based at Stansted Airport. This is a fast-paced role where you will be responsible for coordinating engineering activities, managing diaries, and ensuring all permits are completed accurately and on time., * Scheduling and booking engineers' diaries, ensuring optimal use of resources

• Acting as the first point of contact for helpdesk queries via phone and email
• Raising, updating, and closing work orders in line with SLA requirements
• Preparing and completing permits to work in accordance with site procedures
• Liaising with engineers, subcontractors, and clients to ensure smooth operations
• Monitoring job progress and providing updates to relevant stakeholders
• Maintaining accurate records and documentation
• Supporting contract managers with administrative tasks as required

• Previous experience in a helpdesk, coordination, or contract support role
• Strong organisational and multitasking skills
• Excellent communication skills, both written and verbal
• Ability to work under pressure in a busy environment
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Experience with MAXIMO systems (preferred but not essential)

• Competitive salary
• 25 days + bank holidays
• Opportunity to work in a dynamic Airport environment
• Career development and progression opportunities
• Supportive team environment, Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Life insurance
• On-site parking
• Work from home