IT Delivery Coordinator
Role details
Job location
Tech stack
Job description
As a Keystone Solutions consultant, you will join an existing development squad within a Scrum environment for a consultancy mission at a client site. Operating in an IT/Infrastructure/Management context, your primary focus will be delivery, including preparation and tracking of releases, coordination and communication with stakeholders, and incident management. You will provide autonomous oversight of your perimeter/project, supporting the team with technical skills where relevant. A Product Owner is present within the squad but is overloaded, especially around releases, and there is no Scrum Master in place. You will carry out these responsibilities as a Keystone Solutions consultant working closely with the client., * Prepare and follow up on releases end to end, ensuring robust delivery.
- Coordinate and communicate effectively with stakeholders throughout the delivery lifecycle.
- Manage incidents, drive resolution, and maintain service continuity.
- Provide release, delivery, and issue tracking, ensuring transparency and timely updates.
- Support the existing development team within a Scrum environment.
- Operate autonomously in managing your assigned perimeter/project.
Environment and Ways of Working:
- Scrum environment with an existing development team.
- IT/Infrastructure/Management context.
- Product Owner present but time-constrained, notably on releases.
- No Scrum Master in the squad., * Engage on-site with the client as a Keystone Solutions consultant, integrating with the squad to deliver outcomes while upholding Keystone Solutions standards.
- Partner closely with client stakeholders to ensure clarity, alignment, and delivery excellence across releases and incident management.
Dynamic Projects Across Clients
- Opportunity to tackle diverse delivery, release, and incident challenges within client environments that value pragmatic, hands-on consulting impact.
- Build breadth across IT/Infrastructure/Management contexts while collaborating with established development teams.
Learning and Development
- Broaden your delivery toolkit by working within varied client squads and scenarios that sharpen release, coordination, and incident practices.
- Enhance cross-functional skills through real-world consulting engagements alongside experienced peers.
Career Growth within a Consultancy Framework
- Accelerate your trajectory by taking ownership of an autonomous perimeter, demonstrating measurable delivery impact at client sites.
- Leverage successive client missions to expand responsibilities and scope aligned with your ambitions.
Keystone Solutions Values in Action
- As a K-Stone, you bring reliability, ownership, and clear communication to every client project, ensuring delivery focus and stakeholder trust.
- You embody a pragmatic, collaborative mindset that supports teams and drives continuous improvement in Scrum settings without a dedicated Scrum Master.
Impact You Will Drive
- Stabilize and streamline release cycles with disciplined preparation and tracking.
- Elevate communication flows with stakeholders to reduce bottlenecks and uncertainties.
- Reduce downtime and risk through proactive incident management and structured follow-up.
Requirements
- Proven ability to prepare and track releases with rigor.
- Strong coordination and stakeholder communication skills.
- Experience in incident management and issue resolution.
- Autonomy in managing scope and driving delivery within a project context.
- Technical competencies to support the team are a plus.