IT Support Engineer

• Lead systems integration, automation, and optimisation work.

• Recommend technologies that improve resilience and security.

• Maintain documentation, configuration standards, and change control.

• Act as a subject matter expert in Microsoft technologies. Cyber Security

• Develop and deliver the organisation's cybersecurity roadmap, ensuring compliance with standards such as Cyber Essentials/Cyber Essentials Plus.

• Lead vulnerability assessments, threat modelling, and incident response planning.

• Manage and optimise security platforms including endpoint protection, identity management, Defender XDR, and Intune.

• Strengthen information governance and data protection.

• Lead security-focused change control and manage penetration testing and remediation.

• Strong background in cybersecurity and IT Support.

• In-depth knowledge of enterprise systems and Microsoft 365 security tools (e.g., Defender XDR, Intune, IAM, compliance).

• Strong communication and stakeholder engagement skills.

• Experience with Cyber Essentials or similar frameworks.

• Microsoft IT Support, 365 Desirable

• Knowledge of GDPR and data governance.

• Certifications such as CISSP, CISM, or Microsoft Cybersecurity Architect.

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