3rd Line IT Infrastructure Engineer

You'll play a key role in supporting, optimising, and delivering both on-premise and cloud-based infrastructure, working on a mix of BAU support and project delivery.

The Role:

As a senior member of the infrastructure team, you will:

• Administer and optimise a Microsoft-based infrastructure across a multi-site environment

• Take ownership of complex troubleshooting across networking, servers, and virtual environments

• Act as the escalation point for high-level technical issues

• Manage and support enterprise compute and storage platforms

• Deliver infrastructure projects end-to-end, from design through to implementation and documentation

• Support and enhance security across the infrastructure estate

• Proven experience in a 3rd Line / Infrastructure Engineer role within an enterprise environment

• Strong networking knowledge (TCP/IP, DNS, DHCP, VPNs, firewalls)

• Experience with Active Directory and Microsoft environments

• Strong virtualisation experience (VMware vSphere, vCenter, Hyper-V)

• Experience with enterprise storage and backup solutions (e.g. SAN/NAS, Veeam)

• Exposure to Microsoft 365, Azure, and hybrid environments

• Excellent troubleshooting skills and ability to work under pressure