IT Engineer
Role details
Job location
Tech stack
Job description
A fast-growing, purpose-driven tech organisation is hiring its first dedicated IT Engineer to take ownership of internal IT operations during an exciting phase of growth. This is a hands-on, foundational role where the successful candidate will become the go-to person for all things IT-ensuring systems are secure, scalable, and running smoothly across a hybrid workforce., Working closely with the Security & IT Lead, the IT Engineer will:
- Act as first point of contact for all internal IT support
- Manage onboarding/offboarding, user access, and licence administration
- Own device management via Microsoft Intune
- Administer and optimise the Microsoft 365 stack (Entra ID, Teams, SharePoint, Defender)
- Monitor security alerts and support vulnerability remediation
- Maintain asset registers and support audit readiness (Cyber Essentials / ISO 27001)
- Drive efficiency by leveraging AI tools to automate IT processes
Requirements
- Strong hands-on experience across Microsoft 365 (Entra ID, Intune, Defender essential)
- Experience managing endpoints and user lifecycle processes in a cloud-first environment
- Excellent troubleshooting and communication skills
- Self-starter who thrives in a scale-up setting
- Genuinely interested in AI and emerging technologies
Benefits & conditions
- Bonus of up to 10%
- 25 days annual leave + 10 statutory days
- 3% employer pension contribution
- Health insurance
- Monthly wellbeing allowance
- Flexible working
- Paid volunteering days
- Regular team events
About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.
