Interim ICT Technician in a School

Hays plc
Liverpool, United Kingdom
8 days ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Compensation
£ 39K

Job location

Liverpool, United Kingdom

Tech stack

System Configuration
EndPointSecurity
Data Logging
Tablet Computers
Peripherals
Laptops
User Accounts

Job description

Your new company

You'll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.

This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required.

Your new role

As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you'll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently. Key responsibilities include:

  • Providing first and second-line ICT support for hardware, software and applications
  • Installing, configuring and maintaining PCs, laptops, tablets and peripherals
  • Diagnosing and resolving desktop, network and connectivity issues
  • Supporting mobile device estates (including iPads and Android tablets) and MDM solutions
  • Managing user accounts, routine system checks and basic network monitoring
  • Logging, updating and resolving service requests via a helpdesk system
  • Supporting safe and secure ICT use, including data protection and device security
  • Working closely with central IT teams and third-party providers where required

The role is Monday to Friday, 08:00-16:00, starting as soon as possible and running until the end of July.

What you'll need to succeed

To be successful in this role, you will need:

  • Proven experience in an ICT support or technician role (education desirable)
  • Strong working knowledge of Windows environments, hardware and peripherals
  • Ability to diagnose and fix hardware, software and basic network issues
  • Experience supporting tablets and mobile devices (ideally iPads)
  • Confidence working in a customer-facing environment with excellent communication skills
  • A proactive, problem-solving approach with the ability to manage multiple tasks
  • Have an Enhanced DBS (we will be able to get one pending)

What you'll get in return

  • An immediate start interim opportunity
  • A structured Monday-Friday, daytime working pattern (08:00-16:00)
  • Weekly Pay
  • The opportunity to work within a supportive, collaborative IT environment
  • Hands-on experience supporting large scale ICT systems in education

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #4788235 - Ragen

Requirements

  • Proven experience in an ICT support or technician role (education desirable)
  • Strong working knowledge of Windows environments, hardware and peripherals
  • Ability to diagnose and fix hardware, software and basic network issues
  • Experience supporting tablets and mobile devices (ideally iPads)
  • Confidence working in a customer-facing environment with excellent communication skills
  • A proactive, problem-solving approach with the ability to manage multiple tasks
  • Have an Enhanced DBS (we will be able to get one pending)

Benefits & conditions

The role is Monday to Friday, 08:00-16:00, starting as soon as possible and running until the end of July., * An immediate start interim opportunity

  • A structured Monday-Friday, daytime working pattern (08:00-16:00)
  • Weekly Pay
  • The opportunity to work within a supportive, collaborative IT environment
  • Hands-on experience supporting large scale ICT systems in education

Apply for this position