Interim IT Technician
Role details
Job location
Tech stack
Job description
Your new company
A secondary school is seeking an Interim IT Technician to provide essential cover for a long-term absence. The school places a strong focus on digital learning and relies heavily on its IT services, particularly during busy periods such as examinations. You will be joining a supportive environment and working closely alongside an existing IT Technician to ensure continuity of service across the school.
The school operates as a Microsoft-based environment, supporting staff and students with modern technologies to enhance teaching and learning.
Your new role
As Interim IT support, you will play a key role in the day-to-day support and maintenance of the school's IT systems, ensuring minimal disruption during a critical academic period. Responsibilities will include:
- Providing first and second-line IT support to staff and students
- Supporting Microsoft 365 applications, user accounts and devices
- Assisting with the maintenance of school networks, hardware and peripherals
- Troubleshooting hardware, software and connectivity issues
- Supporting exam-related IT requirements and ensuring systems are reliable during exam periods
- Managing and responding to helpdesk requests in a timely manner
- Working collaboratively with the existing IT Technician to maintain a high level of service
This is a temporary interim role initially until the end of July, with working hours of 08:30 - 15:30, Monday to Friday.
What you'll need to succeed
To be successful in this role, you will need:
- Previous experience working as an IT Technician or IT Support Officer in education
- Experience supporting Microsoft-based environments (including Microsoft 365)
- Strong troubleshooting skills across hardware, software and networks
- The ability to work calmly and effectively in a busy school setting
- Strong communication skills and a professional, approachable manner
- An Enhanced DBS (or willingness to obtain one)
What you'll get in return
- The opportunity to work in a supportive secondary school during a key academic period
- A collaborative working environment alongside an experienced IT Technician
- Consistent working hours of 08:30 - 15:30
- Competitive daily/hourly rate through Hays
- Valuable experience within an education setting
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#4788512 - Ragen
Requirements
- Previous experience working as an IT Technician or IT Support Officer in education
- Experience supporting Microsoft-based environments (including Microsoft 365)
- Strong troubleshooting skills across hardware, software and networks
- The ability to work calmly and effectively in a busy school setting
- Strong communication skills and a professional, approachable manner
- An Enhanced DBS (or willingness to obtain one)
What you'll get in return
- The opportunity to work in a supportive secondary school during a key academic period
- A collaborative working environment alongside an experienced IT Technician
- Consistent working hours of 08:30 - 15:30
- Competitive daily/hourly rate through Hays
- Valuable experience within an education setting
Benefits & conditions
This is a temporary interim role initially until the end of July, with working hours of 08:30 - 15:30, Monday to Friday.