Infrastructure Engineer
Role details
Job location
Tech stack
Job description
We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position.
The Role
You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include:
- Providing 2nd/3rd line support and escalation for complex issues
- Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments
- Supporting servers (virtual & physical) and end-user infrastructure
- Working across networking (LAN/WAN/VPN, firewalls)
- Taking ownership of cyber security processes including patching, vulnerabilities and compliance
- Supporting IT projects, system upgrades and rollouts
- Contributing to automation and process improvements
Requirements
- 4-6+ years' experience in IT Support / Infrastructure
- Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure)
- Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls)
- Exposure to cyber security practices (patching, endpoint protection, audits)
- Strong troubleshooting skills and ability to work across multiple priorities
Desirable
- Experience with virtualisation (VMware / Hyper-V)
- Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials)
- Experience working in a structured or professional services environment
About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.
