Windows 11 Deployment Engineer

• Deploy desktop devices across multiple sites in Northern Ireland, requiring travel
• Handle the decommissioning of old hardware and installation of new equipment, including conducting equipment audits
• Follow installation guidelines meticulously and provide end-user familiarisation with new equipment
• Maintain excellent customer service standards and ensure adherence by other engineers
• Implement and adhere to Asset Management processes and procedures
• Distribute tasks among team members and act as a technical escalation point to resolve installation issues
• Collaborate with project managers to establish effective shift patterns and ensure smooth operation
• Work closely with company escalation points to ensure seamless handover of issues and maintain customer satisfaction throughout the rollout process

Technologies:

• Hardware
• Support
• Windows

More:

We are excited to offer the opportunity for Desktop Rollout Engineers to join a dynamic IT Support project across Northern Ireland. This role provides a competitive hourly rate and the chance to work on a significant regional project, exposing you to diverse technical environments and challenges. Our supportive team and management are dedicated to ensuring your success in this role.

• Profound knowledge of Windows 10/11
• Skilled in auditing PCs and installing software on replacement systems
• Strong troubleshooting abilities with Windows software
• Capability to work independently without supervision
• Excellent customer interaction skills
• Must have a valid drivers license