Technology Manager (Fixed Term - 6 months)

LCF has recently transitioned to a new version of Salesforce, and this role will lead the remainder of the transition project - enabling the organisation to fully embed the system and its associated integrations.

The new Salesforce system is now live, with the majority of data migration complete. There are a number of interconnected projects underway that are critical to successful adoption and long-term value, including:

• Completion of the Salesforce-Sage finance integration (scheduled for April 2026)
• Further configuration and development of Salesforce grant-management functionality
• Integration with tools used for form building and specific grant processes (e.g. Plinth, FormTitan)
• Development and improvement of reporting and dashboards to support operational delivery, impact reporting and decision-making

As Technology Manager, you will act as LCF's organisation-wide lead for systems and technology, with a strong hands-on understanding of Salesforce and related platforms. You will provide technical delivery management across multiple workstreams, "connecting the dots" between change requests to ensure systems are reliable, well-governed, user-centred and aligned with our organisational strategy.

Reporting to the CEO and working closely (in matrix) with our Finance, Grants & Impact, and Development teams, you will own day-to-day system administration and continuous improvement across Salesforce, Sage and connected tools. You will also support data quality, reporting, GDPR-by-design practices and user enablement across the organisation.

We're looking for someone with strong technical and delivery experience who can hit the ground running in a live environment. You'll bring:

• Hands-on experience administering and improving systems such as Salesforce and Sage
• Experience managing integrations, suppliers and multiple concurrent workstreams
• Strong data, reporting and dashboard skills
• A structured approach to issue management, change control and continuous improvement
• The ability to work confidently in a matrix environment, supporting and upskilling system super-users
• The ability to explain technical concepts clearly to non-technical colleagues

Experience in the charity or grants sector, Salesforce certifications, and familiarity with tools such as FormTitan, PDF Butler or grant-making data models would be an advantage, but are not essential.

The London Community Foundation (LCF) brings together funders, donors and community organisations to support communities across London. We are committed to using our resources, data and partnerships to help Londoners thrive.