2nd Line IT Support Engineer

• Resolve support tickets via phone, email, remote tools and onsite visits
• Maintain secure and compliant end-user devices
• Manage backups and monitoring tools
• Onboard new customers
• Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID)
• Support infrastructure upgrades
• Build and configure laptops/desktops
• Create and maintain documentation

You'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Occasional travel to client sites is required.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.