Technology & Systems Manager
Role details
Job location
Tech stack
Job description
Position Summary: The Technology & Systems Manager serves as the senior technology lead for the College of Arts and Sciences, providing strategic oversight and operational management of technology services across the college. This role partners with college leadership, university stakeholders, and academic and administrative units to support a reliable, secure, and effective technology environment. The manager leads technology planning and support related to hardware, software, systems, and asset management for the college's departments, centers, and institutes. This position also supervises staff responsible for technology operations and support.
Salary: $60,000-$67,500
Technology Planning, Procurement, and Lifecycle Management - 50% Collaborate with departments, faculty, and college leadership to assess technology needs and coordinate hardware and software purchases, replacement cycles, upgrades, and disposal of obsolete equipment. Oversee implementation of new technology solutions and ensure timely installation, replacement, and deployment across the college. Manage and maintain an accurate inventory of college hardware and other technology assets, including annual inventory processes and related documentation.
Application and Technical Support - 30% Provide primary support for college applications and technical systems, ensuring continuity of operations, troubleshooting issues, coordinating updates, and supporting effective use of technology across the college. Serve as a backup resource for the college's web and digital systems, providing continuity for essential web operations and critical updates. Support the Digital Content Strategist in the maintenance, enhancement, and ongoing improvement of the college's web presence as needed.
Supervision and Team Leadership - 10% Supervise assigned personnel, including hiring recommendations, performance management, training, work assignment, coaching, and resolution of personnel or workflow issues.
Technology Knowledge and Professional Development - 5% Maintain current knowledge of emerging technologies, systems, and best practices. Participate in professional development activities to support continuous improvement and informed decision-making.
Other Duties as Assigned - 5% Perform additional responsibilities in support of college operations and strategic priorities., This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Requirements
Do you have a Master's degree?, Bachelor's degree in Management Information Systems, or another field involving application and analytical training, and four years of IT-related experience;
OR a bachelor's degree in another field and five years of IT-related experience;
OR a master's degree and three years of IT-related experience;
OR a combination of eight years of IT-related experience and validated training. Preparation for a relevant IT certification may count as related training. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
- Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
- SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
- A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
- (a) Two years of direct experience for an associate degree;
- (b) Four years of direct experience for a bachelor's degree;
- (c) Six years of direct experience for a master's degree;
- (d) Seven years of direct experience for a professional degree; or
- (e) Nine years of direct experience for a doctoral degree
- Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
- Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Preferred Competencies
- Strategic technology planning and service delivery
- IT asset and lifecycle management
- Application and systems support
- Website governance and digital content coordination
- Vendor coordination and technology procurement
- Cross-functional collaboration in a higher education environment
- Staff supervision and team development
- Strong communication, problem-solving, and customer service skills
- Knowledge of accessibility, security, and institutional technology standards
Benefits & conditions
Pulled from the full job description
- Health insurance
- Retirement plan
- Dental insurance
- Life insurance