Desktop Technician

We are seeking a skilled and customer-focused Desktop Technician to support end-users onsite in Spring TX. This role is ideal for an IT professional who thrives in an on-site, client-facing environment and enjoys delivering high-quality technical support.

You will be responsible for deploying, configuring, and supporting laptops and related hardware, troubleshooting technical issues, and ensuring a seamless technology experience for users. Success in this role requires strong technical fundamentals, excellent communication skills, and the ability to work independently in a fast-paced corporate setting., * Deploy, configure, and refresh laptops, shared workstations, printers, and peripheral devices

• Perform basic software installations using an in-house software deployment tool
• Troubleshoot and resolve hardware, software, and connectivity issues both on-site and remotely
• Support basic network connectivity issues, including LAN, WAN, and VPN access
• Provide professional, customer-focused technical support and guidance to end users
• Maintain accurate hardware inventory and asset records at the office location
• Create and update documentation for deployment processes, configurations, and troubleshooting steps
• Coordinate with project coordinators and local on-site IT teams to support deployment schedules and business needs

Our client, an industry leader in supporting enterprise technology solutions, is seeking a Desktop Technician III to join their team. As a Desktop Technician III, you will be part of the IT Support Department supporting onsite deployment and maintenance operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and the ability to work independently, which will align successfully in the organization., * Associate degree in Information Technology, Computer Science, or a related field

• Relevant certifications such as CompTIA A+ or Microsoft certifications are a plus
• 3-5 years of experience in desktop support, executive support, or IT deployment roles
• Strong working knowledge of Windows 10 and Windows 11
• Experience with software deployment tools and remote support technologies
• Familiarity with Azure or other cloud technologies
• Basic understanding of network concepts and configurations
• Experience using ServiceNow or a similar IT ticketing system, * Strong troubleshooting and analytical skills
• Excellent verbal and written communication skills
• Professional, customer-service-oriented approach
• Ability to work independently with minimal supervision
• Strong time-management and organizational skills, Ability to lift, move, and carry computer equipment as required

• Gain experience with cutting-edge technology and tools.
• Collaborate with a diverse and talented team.
• Develop your skills and advance your career in IT support.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.