Network Technician

• Build and maintain strong relationships with business stakeholders, affiliates, and joint venture partners.
• Provide front-end IT support including laptops, tablets, mobility solutions, IT service centers, printing, AV, and emerging technologies (AR/VR).
• Deliver back-end infrastructure support across data and voice networks, servers, storage, and facilities.
• Diagnose and resolve hardware, software, and network issues across office, field, and manufacturing environments.
• Collaborate with global IT teams, vendors, and managed service providers (MSPs) to execute support and project activities.
• Perform network monitoring and troubleshooting to ensure system availability and performance.
• Support end-to-end project delivery, including procurement, staging, installation, and asset lifecycle management.
• Translate business requirements into technical solutions while ensuring adherence to corporate IT standards.
• Participate in incident, problem, and change management processes.
• Provide user training, consulting, and productivity solutions to enhance business operations.
• Support emerging technologies such as industrial mobility, wireless systems, and process control interfaces.
• Coordinate onsite and remote support, including after-hours support on a rotational basis.
• Identify continuous improvement opportunities to enhance operational efficiency.
• Travel as required to support operational and project needs., * Windows Server environments
• Enterprise storage solutions (NetApp, Dell EMC, etc.)
• Network technologies including Cisco, Juniper, Fortinet, Palo Alto
• Wireless and radio technologies (Motorola, Aviat)
• ITSM tools such as ServiceNow
• Cloud platforms: AWS and Azure

• 3-5+ years of experience in IT infrastructure support or a related field.
• Strong knowledge of networking, servers, storage, and telecommunications systems.
• Experience with cloud platforms (AWS/Azure) and virtualization technologies.
• Hands-on expertise in TCP/IP networking, hardware troubleshooting, and infrastructure support.
• Familiarity with ServiceNow or similar IT service management tools.
• Understanding of power, cooling, and backup systems in IT environments.
• Experience working in large or multinational organizations with global teams.
• Strong communication and interpersonal skills with the ability to engage stakeholders at all levels.
• Ability to manage multiple priorities, work independently, and adapt to changing environments.
• Knowledge of Agile methodologies and modern IT practices.
• Familiarity with next-generation networking technologies such as SD-WAN, Zero Trust, and SDP.
• Relevant certifications in networking or IT service management are a plus.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.