ERP/CRM Consultant

We are looking for an experienced ERP/CRM Consultant to join our team. In this role, you will manage the implementation, configuration, and optimization of ERP/CRM systems, focusing on manufacturing industry needs. You will collaborate with stakeholders across various departments to ensure seamless integration and effective use of the platform.

Responsibilities:

Lead full-cycle ERP/CRM implementation projects, including requirements gathering, system configuration, testing, deployment, and post-launch support.

Work closely with stakeholders across departments such as operations, supply chain, finance, and IT to align system functionalities with business objectives.

Configure ERP/CRM modules to support areas like production, pricing, reporting, quality control, and raw material management.

Oversee and validate the migration of master data, including ingredients, formulas, suppliers, and costs.

Facilitate the integration of ERP/CRM systems with other platforms such as Dynamics, Oracle, or custom-built systems.

Develop and execute test plans, resolve system defects, and ensure quality assurance throughout the implementation process.

Provide training and documentation for end-users to promote system adoption and efficient usage.

Identify and implement process improvements and system optimizations to maximize operational efficiency.

Act as a subject matter expert on ERP/CRM functionalities and industry best practices.

Support system upgrades, enhancements, and additional rollouts as required.

Proven experience in implementing ERP/CRM systems within manufacturing or related industries. Strong knowledge of cloud-based ERP systems and industry best practices. Hands-on expertise in system configuration, data migration, and integration with other platforms. Ability to collaborate with cross-functional teams to translate business requirements into technical solutions. Proficient in creating test plans and resolving system defects. Demonstrated ability to train end-users and develop clear documentation. Familiarity with supply chain, production, and finance processes. Excellent problem-solving and analytical skills, with a focus on process improvement.

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