ERP/CRM Consultant

We are looking for an Product Analyst to support a growing product initiative focused on improving pre-sales decision-making and helping the business secure new opportunities. This Long-term Contract position is based in Boston, Massachusetts, and will partner closely with product leadership, technical teams, and business stakeholders to shape requirements for an AI-driven solution in its early stages. The person in this role will turn business needs into clear delivery plans, contribute to testing and refinement, and help guide cross-functional work across CRM and cloud-based platforms., * Translate commercial and operational needs into well-defined user stories, functional details, and actionable requirements for development teams.

• Work closely with product managers, product owners, engineers, QA professionals, and UX partners to move features from concept through validation.
• Support an emerging AI-enabled risk assessment product by helping define how it connects with Dynamics and related business platforms.
• Maintain and refine work items in project and product management tools, ensuring stories, acceptance criteria, and priorities are clearly documented.
• Participate in testing activities, including user acceptance support and quality review, to confirm solutions meet business expectations.
• Facilitate collaboration across cross-functional teams and contribute to discussions with stakeholders when business input or alignment is needed.
• Help break down complex business challenges into technical requirements that can be efficiently executed within the software development lifecycle.
• Contribute to cloud-connected solution planning involving platforms such as Microsoft Azure, AWS, or Google Cloud, depending on project needs.
• Support integration-oriented workstreams, including event-driven or real-time data flow concepts, where product changes must be reflected across connected systems promptl

Requirements - At least 3 years of experience in a Product Analyst, Business Analyst, or similar role supporting technology or platform-based initiatives.

• Hands-on experience gathering requirements and converting business objectives into user stories, workflows, and development-ready documentation.
• Working knowledge of Microsoft Dynamics CRM and related Dynamics environments within product or project delivery settings.
• Experience using Jira or comparable tools to manage backlog items, track progress, and document delivery artifacts.
• Familiarity with QA processes, UAT coordination, and broader SDLC practices in cross-functional delivery teams.
• Exposure to cloud environments such as Microsoft Azure, AWS, or Google Cloud Platform.
• Strong written and verbal communication skills with the ability to work effectively across technical teams and business stakeholders.
• Previous experience in a large organization or consulting-style environment is preferred, especially on integration or data orchestration projects. Technology Doesn't Change the World, People Do., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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