IT Technician

As an IT Technician at ALLQUIK, you will play a vital role in maintaining and supporting our clients' IT environments. Your energetic approach will help troubleshoot technical issues, manage computer systems, and deliver exceptional customer service. This position offers an exciting opportunity to work with diverse technologies including operating systems like Windows and macOS, computer hardware, networking solutions such as LAN and VPNs, firewalls, and various management tools like ConnectWise and N-Able., * Provide technical support for hardware, software, and network issues across client environments.

• Manage computer systems including Windows, macOS, and Linux operating systems.
• Troubleshoot software problems related to applications like Microsoft Office and other productivity tools.
• Assist with desktop support tasks including hardware upgrades, installations, and repairs.
• Utilize help desk management tools like ConnectWise and N-Able.
• Support the implementation of IT infrastructure projects and assist in routine maintenance activities.

Do you have experience in Hardware support?, Do you have a Associate's degree?, * Proven experience in IT support or help desk roles with a focus on customer service excellence.

• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with computer networking concepts such as LAN setup, VPN configuration, and firewall management.
• Ability to troubleshoot software issues related to common applications like Microsoft Office and enterprise tools.
• Experience managing computer hardware components and performing hardware repairs or upgrades.
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.

Join us at ALLQUIK where your technical expertise fuels success! If you're eager to make a difference by supporting diverse IT infrastructures while advancing your career in a fast-paced setting-this is the perfect opportunity for you!

159 Crocker Park Blvd, Westlake, OH 44145 Hybrid work $21 - $26 an hour - Full-time, Pulled from the full job description

• Professional development assistance
• Health insurance
• Retirement plan
• Paid time off, * Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

ALLQUIK is a dynamic Managed IT Services provider dedicated to delivering comprehensive technology solutions to businesses. We specialize in network management, cybersecurity, cloud computing, data backup and recovery, and IT support, ensuring our clients' IT infrastructure runs smoothly, securely, and efficiently.