HRMS Functional Support Analyst
Role details
Job location
Tech stack
Job description
We are an innovative and growing organization seeking an experienced HRMS Functional Support Analyst to support and optimize our Workday HRMS application. If you are passionate about leveraging technology to enhance HR processes and enjoy collaborating with cross-functional teams, we'd love to see your resume. About the Role
As an HRMS Functional Support Analyst, you will play a key role in ensuring the effective use of Workday's HRMS applications, with a focus on Workforce Management, Recruiting, Benefits, and Payroll. You will collaborate with technical and business teams to lead implementations, upgrades, and ongoing support, helping our organization maximize the full capabilities of Workday.
This position requires strong functional expertise in Workday HRMS modules, combined with the ability to translate business requirements into actionable solutions and work closely with technical resources to align functional and technical designs., * Lead and support Workday HRMS implementations and upgrades, partnering with technical teams and functional users.
- Provide daily user support, troubleshooting issues and ensuring smooth system operations.
- Act as a functional liaison for enhancements and IT-supported fixes, including creating functional specifications and conducting system testing.
- Drive requirement analysis sessions to capture business objectives and translate them into system solutions.
- Assist with configuration changes, testing, training, and documentation of business processes.
- Develop and maintain advanced reports for shared team use.
- Monitor and implement regulatory changes, ensuring compliance and training for updates.
- Mentor and share knowledge with functional users to build internal expertise.
Requirements
- Proven experience as a Workday HRMS Functional Support Analyst, including full lifecycle implementations.
- Expertise in three or more Workday modules: Workforce Management, Benefits Administration, Payroll, Recruiting, or Absence Management.
- Strong understanding of business requirements, workflow analysis, and process re-engineering.
- Ability to QA test development work and collaborate with technical teams.
- Advanced proficiency in MS Office (Excel, Project, Visio) and SQL for data review and troubleshooting.
- Excellent communication, problem-solving, and analytical skills.
- Commitment to quality customer service and continuous improvement., * BA/BS degree in Business Administration, Management Information Systems, or related field (or equivalent experience).
- 7+ years supporting Workday HRMS applications.
- 6+ years of Workday HRMS implementation/upgrade experience.
- 2+ full Workday SDLC implementations.
- Experience as a Functional Lead on at least two projects.
Preferred
- Public sector or transit industry experience (nice to have).