VDI/Images Systems Administrator

The VDI/Images Systems Administrator is expected to be able to accomplish the following:

• Provides all the necessary support for Citrix Infrastructure .
• Checking and controlling the server and offering solutions to its problems.
• Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop , XenApp, and others.
• Help in organization and management of the business applications.
• Determining the increased cases received by the IT Helpdesk.
• Improving and adjusting the Virtual Desktop system.
• Design and implement platform security.
• Taking part in upgrading and updating the system's applications, installing it with up-to-date descriptions.
• Strengthen the apps, the Windows server, and the principal operating system.
• Providing technical assistance for all the servers, desktops, and services that apply business.
• Taking full control and accountability for applying, implementing, maintaining , and examining the documentation of the Virtual Desktop Infrastructure.
• Executing helpdesk calls and classifying cases according to their priorities and accelerations., * Microsoft Certified -Windows Server Hybrid Administrator Associate
• Azure Administrator (AZ-104)
• Windows Server certifications VMware VCP (if hybrid)
• Azure Virtual Desktop cert (if cloud VDI)
• Nutanix
• P roficiency in ITIL 4 Foundation, and other IT operations frameworks.
• CCP-V
• CCE-V, We are seeking to fill multiple VDI/Images Systems Administrator positions on our Task Order proposal on the Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III). The VDI/Images Systems Administrator primary duty involves monitoring, maintaining , operating, and troubleshooting daily remote access technologies. Responsible for taking care of all the administration tools in the Citrix environment.

• Active TS/SCI + CI Poly clearance
• BS, 5-7 years of relevant experience; MS, 3-5 years; PhD, 0-2
• One of the Following DoD 8570/ CS-NET-451 certifications i s r equired :

• CASP+/SecurityX
• CISSP
• GCED
• CISA

• Proficiency in ITIL and other IT operations frameworks
• STIG implementation experience
• RMF knowledge
• ACAS / Nessus familiarity, * Citrix Certified Associate - Virtualization (CCA-V)
• Citrix Certified Professional - Virtualization (CCP-V), While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizenship
• Active TS/SCI + CI Poly clearance

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays., * Noise level: Low

• Work schedule: "Normal work hours" constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 20%