AV - IT Support Technician (Intermediate)

Ubertal Inc
Tallahassee, United States of America
29 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 44K

Job location

Tallahassee, United States of America

Tech stack

Microsoft Windows
Software Applications
Microsoft Outlook
Desktop Computing
Firmware
Microsoft Office
Microsoft Software
Peripherals
Information Technology
Operational Systems

Job description

We are hiring for the role of AV & IT Support Technician (Intermediate). Below are the key details: Role Overview This is an intermediate-level onsite IT and audiovisual support role supporting a government agency's Central Office. The technician will set up and operate AV equipment for live events, provide Tier 2 IT support, monitor the service desk queue, and maintain detailed technical documentation. Key Responsibilities Set up, operate, and maintain AV equipment including projectors, microphones, video monitors, sound consoles, cameras, and Teams Rooms for live events Provide Tier 2 support for medium to high difficulty IT issues, taking ownership of complex problems through advanced troubleshooting Monitor Service Desk queue and resolve assigned support tickets Install, configure, and provide user support for software applications, operating systems, and PC hardware Support live digital meeting platforms such as Microsoft Teams and Zoom Maintain digital signage solutions and training classroom equipment Coordinate service calls and repairs for warranty and non-warranty items; maintain records on all calls Evaluate equipment needs; ensure sufficient spare parts are stocked Provide training on AV equipment use; serve as technical advisor for new AV purchases and conference room renovations Be available for after-hours support as required Required Skills & Experience Hands-on experience installing and supporting AV equipment (projection systems, LCD TVs, wireless presentation devices, video conferencing hardware), Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, e…

  • 1 day ago

Requirements

Advanced knowledge of computer software, hardware, and firmware in PC/LAN/WAN environments Advanced proficiency in Microsoft products: Windows OS, Microsoft Office suite, and Outlook in a networked environment Advanced troubleshooting skills across multiple manufacturers of computers, peripherals, and AV equipment Ability to plan, organize, manage, and track multiple projects simultaneously Strong written and verbal communication skills Ability to work with minimal supervision and prioritize in a fast-paced environment Education A high school diploma or equivalent with at least journey-level work experience in Audiovisual Support and apprentice-level experience in Information Technology support. Some academic or vocational education is preferred.

Benefits & conditions

  • $17.00-21.00 per hour Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team …

  • 2 months ago

*, HARDY INDUSTRIES

  • Tallahassee, FL

  • $18.00-25.00 per hour Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for someth…

  • 2 months ago

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