Network Administrator (Open Rank: Entry - Senior)

University of Colorado
Aurora, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior
Compensation
$ 62K

Job location

Aurora, United States of America

Tech stack

VoIP
Information Systems
Data Centers
IEEE 802.11
Junos
Network Layer
Network Architecture
Network administration
Wide Area Networks
Wireless Access Point
Wireless Networks
Wi-Fi Technology
Network Switches
JavaScript Pagination Plugin
Network Routers
Bicsi
Juniper
Wired Network
Information Technology
Cisco networks

Job description

Are you passionate about working on enterprise networks within a higher education environment? Join the University of Colorado and play a crucial role in supporting the networks that power groundbreaking medical research at CU Anschutz, as well as the diverse academic pursuits of undergraduates at the Denver Auraria Campus. We are seeking multiple Network Administrators who can expertly support the university's network infrastructure from layer 1 to layer 3. We seek those ready to go from fixing cabling errors to network switch/router configuration errors and beyond. Our Network Administrators provide the first line of network technical support and work on Wi-Fi, wired networks, telephony, paging, low-voltage project coordination, and even more., * Work on a multi-vendor low-voltage cabling plant.

  • Support LAN connections connecting the university departments, remote clinics, and custom education environments.
  • Configure and install switches, assist other teams with deployment of routers and wireless access points.
  • Troubleshoot wired and wireless connectivity.
  • Work with an energetic and fast-paced team to implement big changes on a short timeline.

Requirements

  • Bachelor's degree in: Information Systems, Computer Science, Engineering, Business, Education, or a related field
  • Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor's degree. An associate's degree with two years of relevant work experience may be substituted for the bachelor's degree, * Bachelor's degree in: Information Systems, Computer Science, Engineering, Business, Education, or a related field
  • 1 year of experience in enterprise network and voice administration.
  • Hands-on experience with VoIP phone systems, including provisioning, troubleshooting, and user support.
  • Experience with layer 1 and 2 networking.
  • Familiarity with structured cabling systems (copper and fiber).
  • Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor's degree. An associate's degree with two years of relevant work experience may be substituted for the bachelor's degree, * Bachelor's degree in: Information Systems, Computer Science, Engineering, Business, Education, or a related field
  • 2 years of experience in enterprise network and voice administration.
  • Hands-on experience with VoIP phone systems, including provisioning, troubleshooting, and user support.
  • Experience with layer 1 and 2 networking.
  • Familiarity with structured cabling systems (copper and fiber).
  • Experience supporting users in a multi-departmental or enterprise environment.
  • Substitution: 4 years of professional or high-level technical work experience may be substituted for the bachelor's degree. An associate's degree with two years of relevant work experience may be substituted for the bachelor's degree, ENTRY
  • Industry certifications such as Network+ or A+
  • BICSI fundamentals certification or equivalent structured cabling certification.
  • Experience with data center environments and structured cabling.
  • Experience with enterprise-grade switching and routing platforms.
  • Experience supporting network and voice infrastructure projects.
  • Experience working in higher education or public sector IT is preferred.

INTERMEDIATE & SENIOR

  • Industry certifications such as Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Associate - Junos (JNCIA-Junos).
  • BICSI fundamentals certification or equivalent structured cabling certification.
  • Experience with data center environments and structured cabling.
  • Experience with enterprise-grade switching and routing platforms.
  • Experience supporting network and voice infrastructure projects.
  • Experience working in higher education or public sector IT is preferred.
  • Experience supporting users in a multi-departmental or enterprise environment.

Knowledge, Skills and Abilities:

  • Understanding of access layer networking and voice technologies, including VoIP phone systems.
  • Familiarity with LAN/WAN environments and wireless networking. (e.g., IEEE 802.11).
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills across all organizational levels.
  • Ability to maintain accurate documentation and follow established procedures.
  • Strong customer service orientation and interpersonal skills.
  • Ability to work collaboratively with cross-functional IT teams.
  • Ability to maintain confidentiality and work under tight deadlines.
  • Flexibility to work outside standard business hours when needed.

INTERMEDIATE & SENIOR

In addition to those above:

  • Strong understanding of access layer networking and voice technologies, including VoIP phone systems.
  • Ability to diagnose and resolve network and voice service issues independently.
  • Experience supporting and administering VoIP phone systems in an enterprise environment.
  • Ability to manage multiple projects and tasks in a fast-paced, dynamic environment.

Conditions of Employment

  • Most work is performed during normal business hours, however, out-of-hour work may be expected including late nights, early mornings, or weekends. This position must be flexible in their work hours to meet the needs of the University community.
  • Ability to travel between campuses (Denver and Anschutz).

This position is not eligible for university-sponsored work authorization. Candidates must be authorized to work in the U.S. without current or future university sponsorship. Individuals with existing, valid U.S. work authorization are welcome to apply.

Benefits & conditions

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness.

Why Work For

The University:

Why work for the University?

At the University of Colorado Anschutz, you'll be part of a nationally recognized institution at the forefront of health innovation and technology. With multiple prestigious national designations, including as a top-tier academic medical center and a hub for cutting-edge research. CU Anschutz offers IT professionals the opportunity to support groundbreaking work that transforms healthcare and improves lives. Here, your expertise in technology directly empowers world-class research, education, and clinical care. Join a collaborative, mission-driven environment where your skills make a real impact. Here, your work matters.

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

  • Medical: Multiple plan options
  • Dental: Multiple plan options
  • Additional Insurance: Disability, Life, Vision
  • Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  • Paid Time Off: Accruals over the year
  • Vacation Days: 22/year (maximum accrual 352 hours)
  • Sick Days: 15/year (unlimited maximum accrual)
  • Holiday Days: 10/year
  • Tuition Benefit: Employees have access to this benefit on all CU campuses
  • ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage., The starting salary range (or hiring range) for this position has been established as

  • ENTRY: $60,255 - $61,500
  • INTERMEDIATE: $65,572 - $70,000
  • SENIOR: $70,889 - $90,171

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

About the company

Information Strategy and Services (ISS) partners across the campus to deliver information technology services that empower teaching, learning, research, and patient care. ISS is organized into four core functions: Technology & Infrastructure, Security & Compliance, Information & Data Enablement and Business Services. Together, we connect service and technology. Our work is guided by six shared principles that connect our teams and shape how we serve our customers: * Curiosity- Explore beyond one's own experience and environment. * Compassion- Demonstrates empathy, understanding, and respect for all people. * Collaboration- Partner well beyond our space and build partnerships to achieve organizational results. * Commitment- Dedication and engagement one has to their job, team, organization and university. * Competence- Know our craft and be committed to continuous improvement and learning. * Confidence- Be empowered and assured to represent our customers and their needs. Active investment in our culture and our people is foundational in developing and delivering service excellence. To cultivate a people centric workplace, we do the following: * Growth & Development: Our Workforce Development Program builds critical skills and supports career advancement. * Empowered Managers: Leaders are trained in coaching and team effectiveness to drive success. * Open Communication: Stay connected through monthly town halls and annual summits. * Wellness Focus: We prioritize employee well-being with supportive wellness initiatives. * Coaching Culture: Continuous learning and feedback are part of how we grow together. * Flexible Work: We offer flexible arrangements whenever possible to support work-life balance.

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