IT Field Service Technician
Role details
Job location
Tech stack
Job description
- Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues., * Managing and maintaining inventory of spare parts and equipment and Ability to lift and carry equipment up to 50+ lbs., Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Requirements
Do you have a valid Driver's License license?, Do you have experience in Data center experience?, * Willingness to commute long distances between customer sites and must have a valid driver's license. Available to work a rotational 24/7 on-call; scheduled shift., * This role is a Salary Non-Exempt position with a targeted salary range of $50,000 - $55,000 USD., * Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
- Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
- Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
Benefits & conditions
$50,000 - $55,000 a year Health insurance, Vision insurance, Dental insurance Kent, WA, * Onboarding program
- Buddy program
- Health/ Medical insurance
- Dental insurance
- Sick leave payments
- Internal career development program
- Vision Insurance