IT Field Service Technician

Hemmersbach Nordamerika
Kent, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate
Compensation
$ 55K

Job location

Kent, United States of America

Tech stack

HP Servers
Data Centers

Job description

  • Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues., * Managing and maintaining inventory of spare parts and equipment and Ability to lift and carry equipment up to 50+ lbs., Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.

Requirements

Do you have a valid Driver's License license?, Do you have experience in Data center experience?, * Willingness to commute long distances between customer sites and must have a valid driver's license. Available to work a rotational 24/7 on-call; scheduled shift., * This role is a Salary Non-Exempt position with a targeted salary range of $50,000 - $55,000 USD., * Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.

  • Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
  • Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).

Benefits & conditions

$50,000 - $55,000 a year Health insurance, Vision insurance, Dental insurance Kent, WA, * Onboarding program

  • Buddy program
  • Health/ Medical insurance
  • Dental insurance
  • Sick leave payments
  • Internal career development program
  • Vision Insurance

About the company

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.   If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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