Applications Analyst/Epic HB Resolute
Role details
Job location
Tech stack
Job description
Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute applications functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remote., Develop workflows, system configurations, change documentation, and training staff on Epic Resolute and Claims applications functionality
Analyze procedures and problems within manual/automated health care systems; report findings and when applicable and recommends options for resolutions
Formulate system scope and objectives
Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation
Provide ongoing support and participate in on-call coverage as assigned
Requirements
Excellent written, verbal, and interpersonal communication skills
Ability to use standard flowcharting tools and techniques to create and maintain business process and functional flow charts
Proficient knowledge of web-based technologies, processes, and analytics
Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)
Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards
Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers
Basic knowledge of standardized improvement methodologies
Proficiency in Microsoft Office including Word, Excel, Power Point, Visio required
Qualifications
Bachelors degree in Computer Science or related field preferred
2+ years of directly-related business applications experience
Experience building and maintaining hospital and professional contracts via Epic's (or other EHR) Contract Maintenance software preferred.
Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills
Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications
Analytical and technical skills necessary to apply computer technology to resolve problems and/or increase operational efficiency of data processing systems
IT or operational experience in one or more of the following areas is a plus: Coding, Charge Router,
Hospital & Professional billing, and Claims and Remittance
Demonstrates knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists
Proficiency or certification in Epic HB or PB applications.
