IT Production Support Partner
Role details
Job location
Tech stack
Job description
IT Production Support Partner will provide tier 1 & 2+ IT partnership for internal employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards. Through utilizing IT Service Management best practices and the ServiceNow platform this position focuses on technology support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners in a manufacturing environment. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed by the business and IT Organization.
Requirements
Troubleshooting, Windows 10, Customer service, Active directory, Desktop
Benefits & conditions
Top Skills Details Troubleshooting, Windows 10, Customer service, Active directory, Desktop Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Greenville, SC. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)