Change Management Consultant

Overview: Support business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. You'll help shape the onboarding approach for a new team, then support enablement and change management as this project and its parent project scale.

Ideal candidate profile:

• Agile and adaptable; comfortable with ambiguity and shifting priorities
• Reliable and accountable; meets commitments and deadlines
• Organized multitasker; manages multiple workstreams, calendars, and deliverables
• Clear communicator and facilitator; aligns stakeholders with competing needs
• strong written communication skills; able to convey important information tailored to multiple audiences and personas
• Proactive and detail-oriented; surfaces risks, gaps, and dependencies early
• Efficient and quality-focused; incorporates feedback quickly
• Curious and growth-oriented; learns new tools and processes quickly
• Positive, collaborative, solution-oriented mindset

Desired experience:

• 5+ years supporting large, complex projects in fast-paced environments with tight deadlines
• 5+ years in OCM and/or business analysis roles; related certification(s) a bonus
• Experience creating stakeholder communications (email, presentations, SharePoint, Viva Engage, documentation)
• strong facilitation experience with ability to deliver results and drive productive working sessions
• Experience working iteratively in agile environments
• Experience managing deliverables with multiple reviewers and navigating conflicting feedback
• Familiar with planning/tracking tools (Outlook, Jira, Excel, SharePoint, Lucid)
• Familiar with generative AI tools to accelerate deliverable creation
• Bonus: OpenText, SAP Ariba, and/or ServiceNow experience
• Bonus: Procurement, contracts, vendor management, or legal-adjacent workflow experience
• Bonus: Experience authoring requirements in Jira

salary: $79 - $79.01 per hour shift: First work hours: 8 AM - 5 PM education: Bachelors

Responsibilities

• Plan and facilitate discovery with business teams and the vendor (interviews/workshops)
• Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks
• Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations)
• Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities
• Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans
• Track action items, decisions, and next steps; follow up to closure
• Support post-discovery enablement/change management needs and additional content platform initiatives as assigned
• Additional business analysis or change management tasks as assigned

Skills

• Responsiveness

• Analytical Thinking

• Basic Software Skills Qualifications

• Years of experience: 5 years

• Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. ,

• Plan and facilitate discovery with business teams and the vendor (interviews/workshops)

• Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks

• Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations)

• Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities

• Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans

• Track action items, decisions, and next steps; follow up to closure

• Support post-discovery enablement/change management needs and additional content platform initiatives as assigned

• Additional business analysis or change management tasks as assigned

• Responsiveness
• Analytical Thinking
• Basic Software Skills

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